Module 2 - Service Management Terms (video 1 of 3)

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ITIL 4 Foundation topics, ITIL Terminogy

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从本节课中
Key Concepts of Service Management
In this module, we will introduce service manage terms, discuss the key concepts of creating value with services, and the key concepts of service relationships.

教学方

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    Allyson Pippin

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    Kelley Conrad

    Project Manager
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    Sabrina Moore

    Instructor

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