Module 3 -Organizations/People and Information/Technology (video 1 of 2)

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ITIL 4 Foundation topics, ITIL Terminogy

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KP

Oct 7, 2021

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I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

VD

Apr 7, 2021

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It's very nice course the standard set of practices to support organizations through digital transformation.

从本节课中

The Four Dimensions of Service Management

This module introduces the Four Dimensions of Service Management, including organizations and people, information and technology, partners and suppliers, and value streams and processes.

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    Sabrina Moore

    Instructor

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