Module 5 - SVC Activities Plan and Improve (video 1 of 2)

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ITIL 4 Foundation topics, ITIL Terminogy

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Oct 7, 2021

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I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

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Apr 7, 2021

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It's very nice course the standard set of practices to support organizations through digital transformation.

从本节课中

The Service Value Chain

This module discusses the six key activities of the Service Value Chain: Plan, Improve, Engage, Design &Transition, Obtain/Build, and Deliver & Support.

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    Sabrina Moore

    Instructor

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