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Engineers and Psychologists: A Battle for Designing Jobs

Course video 10 of 23

This module is designed to teach you the difference between a task and a job. You'll learn how jobs are historically designed, and you'll explore some of the drawbacks related to past work systems. You'll also learn how job design has been influenced by engineering and psychology. Finally, you'll look at real-world examples from the GM and Toyota to compare their respective approaches. By the end of this module, you'll understand how jobs and systems of work have evolved to improve employee performance and productivity.

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课程、专项课程和在线学位均由全世界一流大学和教育机构的顶尖授课教师教授。

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