[MUSIC] Now, how to decide and what does it depends? The answer, according to this model, is that the choice for a specific leadership style should depend on what they call the level of maturity from the followers. And they basically consider, in this maturity level, the commitments and the competence of the person. So on the one extreme if people are very competent and very committed to the collective goal. Then it would be appropriate according to this model to use a delegating leadership style. Because this style does justice to the commitment and the competence that people already few and there's really no need for the leader to interfere with that a lot. The other extreme of course would be leading people who are not very committed and also not very competent. And this is something where Hersey and Blanchard say well in these situations, for these type of followers, it's in fact appropriate to use a directive leadership style. So to tell people what to do, how to do it and allow very little input from them in the process. And then we have to two dimensions in between where we would say if we have followers who are let's say competent but maybe not so committed. This is the where the model suggest a more supporting style to address maybe to do justice to defect that this persons are capable. But in order for the commitment to increase, a supporting style would be most appropriate. And then we have the situations in which people maybe are very committed but not so capable or not so capable yet. So this is a situation in which Hersey and Blanchard say that a coaching style in fact is very appropriate, because you do justice to the commitment that people have. But you also provide the direction and basically the suggestions to how to do the work, the directions. Which can help people in the process to move towards more capability, and to become more competent in what they do. So what do you think of the model? It doesn't really do justice to a key aspect of the situation in which you are leading which basically is, who are you leading? Who are your followers? What are the characteristics? How do they interact with the work that they do? So it is yet again a step more specific than the behavioral theories that we saw. However, as you maybe also are starting to think already, it is not so easy for a leader to be able to switch through all these different styles. Just dependent on what the person needs at the moment. So it is something that's in theory, is very nice and also it works in practice. There has been quite a bit of backup for the notion that effective leadership, in fact, depends on the followers. But if you think about the implications, it's not so easy to do. It requires a leader to develop a repertoire of leadership styles. To look very closely to the people that he or she is leading, and to take that into account in making decisions for how to work with these people. So this was the situational leadership perspective, this situational leadership glasses that we can put on. [MUSIC]