The year is 2013 and we have this hotel which is called Hotel Epsom.
And basically the situation is, the hotel is doing fine, it's not doing bad, but
the owners of the property, of the hotel, are basically asking for better results.
Okay, so better performance, basically more profit.
And your role here, your challenge here, is going to be helping
the general manager of the hotel, which is called Rafael Escobedo, to improve
the performance of the hotel, by putting together a marketing plan.
So basically, the situation's going to be, we're going to go in a step-by-step
process and beginning first with, first week of introduction to the case.
Where basically we'll try and understand the situation, and also know a little more
about how to solve the case of how to manage the case discussion.
Then week two is going to be basically jumping into
the structure of the marketing plan, it's going to be dedicated to the analysis.
Okay, so we're going to try and
analyze the situation by basically using market research consumer behavior.
So basically taking the learnings from the first module of this presentation.
Then it's going to be the next week, dedicated to the marketing strategy.
So basically in that case, we are going to try and understand better
what should be the objectives of the marketing plan of Hotel Epsom.
And once again we're going to follow the structure that we have
used in the course previously, and try and put it in practice.
Week four is going to be the marketing mix implementation.
So basically in that part, we are going to try and make recommendations
about the specific parts of the marketing mix, product strategy,
pricing strategy, distribution channel strategy, and communication strategy.
And then we're going to get to week five, which is going to be the last week,
where basically the idea is that you will define the expected results.
Remember, in expected results, we define the most likely output of this marketing
plan, and we try and measure the different objectives that we have defined before.
So basically that is going to be the expected results.
How we are going to conclude this?
Well, basically, you have to put together a document, basically, your presentation
with the full marketing plan, and that is going to be delivered on week five.
So basically the idea is that we are going to mix here
quizzes to basically try and understand, and
get a better understanding and knowledge about the different concepts.
We're going to use a lot of peer review, so you're going to be given questions and
then rubrics for basically analyzing the responses or the answers of your peers.
And also discussion boards where you're going to have the chance to
discuss different topics about the different stages in the marketing plan.
And the idea is that all this is going to help you, like we were saying, gain
a better understanding of what is a marketing plan, and put in practice all
of the different courses that you have been using during this specialization.
I hoped you enjoyed, I'm sure this course is going to be challenging, but
I'm pretty sure that you're going to learn a lot.
Thank you very much.
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