Welcome to week 3. This week, you'll turn inwards to examine different components of your personal negotiation and conflict resolution style. First, we'll look at how you typically react when faced with conflicts or negotiations. What's your preferred style or mode in these situations? Does it help you get what you want? Conflict is a mixed motives setting for human behavior. You're pulled by motivation to advance your own interests and you're also pushed by motivation to maintain and manage relationships with your counterpart. Your conflict or negotiation style is a reflection of this. You'll determine your conflict style preferences with a brief questionnaire. Second, when under pressure, your skills can sometimes desert you. No matter your aspirations and good intentions, you lose your cool. You can't think straight, being collaborative and empathetic becomes difficult. You don't know what to do or how to act. This week, you will assess your competency in the essential skills of an effective negotiator. Improving your skillset here will allow you to develop your behavioral flexibility and extend your range of possible styles. With this in mind, you'll then explore the difference between knowing and doing. When you're under pressure, you'll have the flexibility to overcome this knowing-doing gap. Finally, using Schwartz's model, the paradox of choice, you'll discover whether you're a maximiser or a satisficer and the impact is psychological concept has on negotiating and resolving conflict. By the end of this week, you'll understand your conflict style on the asserting versus accommodating matrix, explore how to extend your style through the knowing-doing gap, and analyze the impact of your "maximizing" or "satisficing" inclinations on a conflict. I hope you enjoy week 3. It's a rare opportunity to reflect on your style, your skills, your tendencies, and to set yourself some development goals.