Ideate Phase

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来自 Johns Hopkins University 的课程

Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

34 个评分

Johns Hopkins University

Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

34 个评分

课程 3（共 7 门，Specialization Patient Safety）

This course provides students with a set of tools and methodologies to plan and initiate a Problem Solving or Quality Improvement project. The first module presents methods for selecting, scoping and structuring a project before it is even initiated. It also introduces the project classifications of implementation and discovery. The second module describes the A3 problem solving methodology and the tool itself. Further in that same module, the student is shown tools to identify problems in flow, defects, and waste and to discover causes, brainstorm, and prioritize interventions. Module 3 shows a methodology within the implementation class. These methods are designed to overcome emotional and organizational barriers to translating evidence-based interventions into practice. The fourth and last module looks at one more way to approach improvement projects in the discovery class. These tools are specifically for new, out-of-the-box design thinking.

从本节课中

Design Thinking

In this module, we will cover a process called Design Thinking. It is a human-centered design approach that fosters out-of the-box thinking to create innovative solutions. The process builds the design iteratively in a highly collaborative team approach. The five steps of design thinking will be covered: Learn, Define, Ideate, Protype, and Test.

Introduction to Design Thinking12:23

Learn Phase: Gaining Insight2:58

Advantages of Learn and Application6:58

Theory and Application of Define3:36

Ideate Phase3:29

Application of Brainstorming5:15

Prototyping Phase3:58

Iteration Phase1:38

Design Thinking Wrap Up3:58

与讲师见面

Bob Hody

Great, now that you know that we have some themes to be able to work with,

we can start to move into the brainstorming phase or ideation phase of design thinking.

Where we begin to take those themes and

really narrow down what it is that we want to solve for.

Because, remember, this problem that we're solving is rather large.

When we begin to look at the contributing factors through the deep insights we've gained,

we are more able to solve parts of the problem,

perhaps more than one at a time to be able to roll up into that larger problem.

So in design thinking we do that with the internal optimism that we talked about earlier.

We create 'how might we' questions,

or what if questions,

because we like to maintain the attitude that,

of course we can solve this problem,

and we can likely innovate around this problem,

but we just have to have that mindset.

That spirit of optimism that really drives and sparks others to think outside the box.

So how might we questions are really important,

because they do plant a seed for brainstorming,

innovation that may not have been

present if we just solved the problem with a question like,

can we do this?

So 'how might we question' is created

from the insights or themes that we're already looking at,

and your team may have voted on one or two of the top themes,

or insights that they actually wanted to go after.

One that was most likely to delight,

or one that was easiest to solve.

Whatever you did to choose your top theme,

you want to ensure that you create a 'how might we

question' which can sometimes be tricky,

that really allows you to get the creative juices flowing.

To create that opportunity,

to brainstorm solutions that are not just always practical, but sometimes fun.

Here's an example, around dessert.

So we like to start with a question,

and we like to ensure that it's not too broad.

So one brainstorming question might be,

how might we redesign dessert?

That's a pretty broad question.

But then, another one might be,

how might we create a cone to eat ice cream without dripping? That's pretty narrow.

You're not going to get a lot of solutions,

as you're beginning to brainstorm that one.

But something that's just right would be,

how might we redesign ice cream to be more portable?

With that particular question,

you're going to generate a number of solutions that

solve that particular problem in a way that

you wouldn't if you went too broad or too narrow.

So this ideation phase is really important

to create that collaborative spirit and embrace the collaboration.

This is really where you begin to diverge.

So as you have already seen,

design thinking is really enormously divergent,

and convergent, and in and out of

that space you will go multiple times as you move through this process.

This yes/and opportunity, creates that eternal optimism as you begin to brainstorm.

We'll get into some of the rules of

brainstorming in some of the next parts of the slides.

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