And thirdly, collect a little data.
And that can be done simply by asking everybody on the team for
their thoughts about what's going on, what's working well, what isn't.
You can even take it to a slightly different level and
do a little anonymous survey if people aren't
comfortable talking in the open about what the issues are.
But it really helps to not just make assumptions and
to try to figure out how people are seeing what's happening.
>> That's very interesting, Dana,
because it's almost as if when I start doing a diagnosis.
I am figuring a way out of the stuckness.
So, you said three things, right?
First, is to recognize that something is not right, or
needs to be looked at differently, needs to be recognized differently, perhaps,
the goals we are attaining, or not attaining, or the way we are attaining.
You also mentioned that we have to sort of agree, what the problem is.
Different stakeholders at the table, I need to know, Alan, what's your view,
how do you understand it, Dana what do you see, and of course, collect data.
So when we are getting into this, and I was really,
really stuck about the pause button and I recall Alan, you and
I were talking about something a while back, say a little more about the pause.
