Resource: Change Style Indicator

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来自 University of California, Irvine 的课程

Types of Conflict

435 个评分

University of California, Irvine

Types of Conflict

435 个评分

课程 1（共 4 门，Specialization Conflict Management）

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution. This course presents the material though video lessons, case studies, and interviews. In each module students will be presented with in-video quiz questions to test their understanding. To further their mastery of the content students will also be asked to complete two peer reviewed assignments. Upon completing this course, you will be able to: 1. Identify the different types of conflict 2. Illustrate the positive aspects of conflict 3. Provide examples of positive ways to deal with conflict

从本节课中

Different Types of Conflict

In this module we will describe the different types of conflict, identify the sources of conflict, and explain the levels of conflict.

Book Review: MGMT 32:57

Book Review: The Courageous Follower3:09

Resource: Change Style Indicator3:19

与讲师见面

Najla DeBow
Instructor
University of California, Irvine Extension

We have chosen a particular instrument

to help you understand how to identify your personal style when it comes to change.

And the reason why this particular instrument is being recommended for,

or to be used for this particular course is

because change is a huge stimulator for conflict.

If you understand your personal style,

then you'll have a better understanding of how you interface when conflict exists.

So this particular change style indicator is by Discovery Learning,

and it's an assessment tool that you can use to help

identify one of the characteristics of a change style.

And again, the reason and the relationship of the

two is because change is a huge catalyst for conflict.

The indicator has been around for many years,

and it has been validated and definitely researched instrument.

So it's one that you can trust in the results that it does produce for you

once you take the assessment.

The one thing that I want to talk about is that it's a preferred style instrument.

It's not saying it's the only style that you have,

or can use, or should use.

It's just identifying which one comes naturally to you.

So when you take the instrument, and get your results,

don't feel like you're being pigeon-holed into one particular area.

Just know which one is your nature versus your nurture.

So, nature is your preferred style.

Then what the instrument will also do is it will

take you into two different areas where it can

recommend some styles that you might want to nurture yourself to use,

based on the circumstances in the situation of conflict.

So then you'll have your preferred style,

plus two other options to choose from when appropriate.

Understanding all three options of styles with respect to change will just allow you

to be able to enhance your skills when you're dealing with conflict.

Knowing which style to use, knowing which style is the best style to impart

to use during different complex situations.

And as indicated in the introduction in the

instrument which I wanted to point out, it says,

"Understand the source of conflict associated with change,

and the relationship between conflict and your preferred style."

So it's really a good instrument to choose and to consider to use so you can

become better at dealing with conflict and more skilled at conflict resolution.

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