- Planning
- leading
- organizing
- controlling
- Staffing
- Building a customer service culture
- Active Listening
- Communication
- Holding effective meetings
- Understanding diverse others
- Organizational Culture
- Hiring
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ICPM 注册主管 专业证书职业经理人认证机构您将学到的内容有
Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.
Communicate effectively with diverse individuals and groups and build a service culture that is dedicated to satisfying customers.
Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.
Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.
您将获得的技能
关于此 专业证书
16,746 次近期查看
Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.
Completing the Certified Supervisor Professional Certificate helps to prepare you for ICPM's Certified Supervisor Certification examination. CS certification is designed from the ground up to assess your skills in multiple key areas and prove to others that you have what it takes to be a supervisor.
Earning the CS certification is easy.
1. Register for the specialization.
2. Pass 3 challenging courses at your own pace.
3. Register and sit for the ICPM Certified Supervisor examination. Please note that there is an additional fee to sit for the CS examination.
Each course includes a written assignment that will require students to put into practice the knowledge they have gained throughout each course. Successful completion of course projects will require the basic understanding of the topics covered and the ability to relate those topics to the real world. The objective of each project is to determine whether students have understood course concepts and are able to use them in a real world setting.
应用的学习项目
Learners will apply knowledge and skills by completing three written projects. Learners will contend with real-world situations and issues involving communication, working with customers, making ethical decisions, leading, motivating and controlling.
可分享的证书
完成后获得证书
100% 在线课程
立即开始，按照自己的计划学习。
灵活的计划
设置并保持灵活的截止日期。
初级
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
完成课程大约需要 4 个月
建议进度：2 小时/周
英语（English）
字幕：英语（English）, 法语（French）, （欧洲人讲的）葡萄牙语, 俄语（Russian）, 西班牙语（Spanish）, 阿拉伯语（Arabic）
可分享的证书
完成后获得证书
100% 在线课程
立即开始，按照自己的计划学习。
灵活的计划
设置并保持灵活的截止日期。
初级
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
完成课程大约需要 4 个月
建议进度：2 小时/周
英语（English）
字幕：英语（English）, 法语（French）, （欧洲人讲的）葡萄牙语, 俄语（Russian）, 西班牙语（Spanish）, 阿拉伯语（Arabic）
专业证书是什么？
塑造技能，做好工作准备
无论您是想开始新的职业生涯，还是改变目前职业，Coursera 专业证书都能帮您为开始工作做好准备。选择最适合的时间和地点，自行安排学习进度。立即注册，探索新的职业道路，可免费试用 7 天。您可以随时暂停学习或结束订阅。
实践项目
将您的技能应用到实践项目，并丰富您的简历内容，进而向潜在雇主展示您已为开始工作做好准备。您需要成功完成项目以获得证书。
获得职业证书
当完后计划中的所有课程后，您将获得一张证书。您可以将其在专业网络上分享，并获得使用职业支持资源的权限，这能够为您开启职业生涯提供助力。许多招聘合作伙伴认可我们的许多专业证书，并且我们还有许多合作伙伴可以帮助您准备认证考试。您可以在适用的各个专业证书页面上找到更多信息。
此专业证书包含 3 门课程
Modern Supervisor Skills
268 个评分
This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to:
Planning and Organizing for Supervisors
96 个评分
This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:
Leadership, Motivation and Organizational Control
118 个评分
This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:
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常见问题
退款政策是如何规定的？
我可以只注册一门课程吗？
此课程是 100% 在线学习吗？是否需要现场参加课程？
完成专项课程需要多长时间？
What background knowledge is necessary?
Do I need to take the courses in a specific order?
完成专项课程后我会获得大学学分吗？
What will I be able to do upon completing the Specialization?
还有其他问题吗？请访问 学生帮助中心。
