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学生对 Coursera Project Network 提供的 Create a User Journey Map in Miro 的评价和反馈

4.3
13 个评分
4 条评论

课程概述

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

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1 - Create a User Journey Map in Miro 的 5 个评论(共 5 个)

创建者 bankole m

Aug 11, 2021

Very practical and with clear explanations on user journeys and user flows.

创建者 Kuldeep S

Feb 1, 2022

I really liked my mentor's way of explaining things.

创建者 Ruksana

Sep 17, 2021

Project phase she needs to spend more times on the last steps on creating then talking..

创建者 Mike C

Jun 20, 2022

Incredibly simplistic, did not provide sufficient background to empower me to apply user journey mapping on my own projects. Some inconsistencies with the version of Miro in the video vs reality. In fact, Miro no longer even calls the template used User Journey Map, it is a touchpoint map.

创建者 P A C

May 18, 2021

Although well-intentioned, this course is neither prepared nor does it offer the depth of understanding that other similar courses offered. I would've skipped entirely.