Improve Business Performance with Microsoft Forms

提供方
Coursera Project Network
在此指导项目中,您将:

Prepare to Create a Survey with Microsoft Forms

Create a Customer Satisfaction and Employee Satisfaction Survey

Finalize, Send, and Analyze Responses to Improve Business Performance

Clock1.5 hours
Beginner初级
Cloud无需下载
Video分屏视频
Comment Dots英语(English)
Laptop仅限桌面

Microsoft Forms can serve as a tool to help you survey both external and internal stakeholders as you work on improving your business performance. Business leaders can gain a 360 degree view of their business - or particular product or service line - through the use of surveys. By creating a strong objective first, a business leader can make a variety of surveys using the free, online program, Microsoft Forms, to gain insight from multiple stakeholders of their company. Through the input from both internal employees and external customers, business leaders can make important decisions about how to move their company forward. Follow this step-by-step guided project to discover how Microsoft Forms can be a strong tool to get this important business insight. First, learners will discover how to create a survey in Microsoft Forms by writing a strong objective. Next, learners will see how to create customer satisfaction surveys and employee satisfaction surveys and how each one serves different purposes in improving business performance. Then, learners will discover how to finalize and send the surveys before finally learning how to analyze the responses in a way that can lead to improved performance.

您要培养的技能

  • User Research
  • Market Research
  • Human Resources (HR)
  • Business Strategy

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Prepare to Create a Survey with Microsoft Forms

  2. Create a Customer Satisfaction Survey

  3. Create an Employee Satisfaction Survey

  4. Finalize and Send a Microsoft Forms Survey

  5. Analyze Responses to Improve Business Performance

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

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