Predict Sales with CRM Data in Google Sheets

4.6
20 个评分
提供方
Coursera Project Network
在此免费的指导 项目中,您将:

Understand Customer Relationship Management Software (CRM) and the type of data it collects.

Identify best practices for CRM data preparation in Google Sheets.

Understand how to forecast with linear regression to predict sales with CRM data and visualize the results in Google Sheets.

在面试中展现此实践经验

Clock2 hours
Beginner面向初学者
Cloud无需下载
Video分屏视频
Comment Dots英语(English)
Laptop仅限桌面

By the end of this project, you will understand the value businesses receive when leveraging Customer Relationship Management (CRM) software systems for business intelligence. You will also understand how to approach CRM sales data and be able to predict sales by conducting a sales forecast in Google Sheets. To do this, you will work with sales data retrieved from a CRM in the free-to-use spreadsheet software Google Sheets. While gaining hands-on experience working with sales data, you will also review best practices to ensure data quality so that the analytics produced can be confidently used for decision-making. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

必备条件

Some familiarity with spreadsheet software is helpful, but not required.

您要培养的技能

Business Process ManagementCustomer Relationship Management (CRM)Sales OperationsBusiness AnalysisBusiness Intelligence

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Review the value of using Customer Relationship Management Software (CRM) to produce data and access Google Sheets.

  2. Review how CRM data supports business intelligence and import data into Google Sheets.

  3. Identify best practices for CRM data preparation in Google Sheets.

  4. Identify forecasting methods appropriate for predicting sales data.

  5. Conduct a sales forecast with CRM data and chart the predictions in Google Sheets.

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

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常见问题

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