Uncover the Survey Data Story with Charts in Google Sheets

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Coursera Project Network
在此免费的指导 项目中,您将:

Convey the customer experience with a clustered bar chart.

Report customer trends with pie and bar chart.

Understand the Net Easy Score scale and report customer effort with a funnel and bubble chart.

在面试中展现此实践经验

Clock2 hours
Beginner面向初学者
Cloud无需下载
Video分屏视频
Comment Dots英语(English)
Laptop仅限桌面

Visualizations are powerful tools to help us communicate about data. When the data is deceptively complex, simple visualizations are often the most effective choice. Survey data falls into this category and is an ideal candidate for leveraging charts in spreadsheet software to tell a data story through visualization. In this project, you will gain hands-on experience with quick survey data evaluation techniques that focus on meaningful data and accurately communicate that meaning through chart visualizations. By the end of this project, you will be able to confidently leverage charts to accurately tell a data story using spreadsheet software. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

必备条件

Some familiarity with spreadsheet software is helpful, but not required.

您要培养的技能

Customer ExperienceCustomer SatisfactionCommunicating about DataBusiness IntelligenceVisualizing Survey Data

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Identify how specific charts further the data story.

  2. Review Customer Experience (CX) and trend measurements and access Google Sheets.

  3. Import survey data into google sheets, find the data story, and create a clustered bar chart.

  4. Examine customer trends and translate them with pie and bar charts.

  5. Pull Net Easy Score findings and report them with funnel and bubble charts.

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

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