About this course: This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you. During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way. Course Learning Objectives • Determine whether the objectives of this Specialization align with your learning goals • Evaluate your current level of proficiency in business English communication • Present relevant information about yourself in a discussion forum • Develop your networking skills • Write short emails with appropriate formatting • Recognize and produce formal and informal language in emails • Develop vocabulary related to jobs and companies

Created by: University of Washington

Taught by: Daphne Mackey, Extension Lecturer, International & English Language Programs
UW Educational Outreach
Taught by: Richard Moore, Extension Lecturer, International & English Language Programs
UW Educational Outreach

Basic Info	Course 1 of 5 in the Business English Communication Skills Specialization.
Level	Intermediate
Language	English, Subtitles: Mongolian, Chinese (Traditional)
How To Pass	Pass all graded assignments to complete the course.
User Ratings	4.7 stars Average User Rating 4.7See what learners said

Syllabus

WEEK 1

Introduction to Business English Communication

In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.

10 videos, 6 readings, 4 practice quizzes

Graded: A Conversation

WEEK 2

Introductions

In Week 2, you’ll study vocabulary to describe your company (or any company - you don’t have to be working right now to take this course!).

7 videos, 7 readings, 5 practice quizzes

Graded: Persuade Me to Move

Graded: Describe Your Job

Graded: Promoting Your Company

WEEK 3

Emails

In week 3, we will introduce you to writing professional emails.

10 videos, 5 readings, 5 practice quizzes

Graded: Email Greetings

Graded: Building the Right Email

Graded: Write an Email Based on a Scenario

WEEK 4

Meeting Arrangements on the Telephone

Week 4 is all about telephoning and making arrangements to meet.

3 videos, 6 readings

Graded: Making a Telephone Call

Graded: Arrangements to Meet

Graded: Leaving Messages

WEEK 5

Meeting Arrangements (Email)

In Week 5, we return to email to talk about arrangements, make changes, and update. This last week includes some practice with texting too.

3 videos, 6 readings, 2 practice quizzes

Graded: Writing Invitation Emails, Part 1

Graded: Writing Invitation Emails Part 2 Updates

Graded: Writing a Follow-up Email

FAQs

How It Works

Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from Your Peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

Creators

University of Washington

Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.

Pricing

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