I would like to state state that this is a course that is very well rounded in the topics taught/discussed and would recommend it to anyone wishing to improve quality in the field of health care!
thank you so much for the course . It was very informative and interesting. My only comment is that I was hoping to see more application examples to be able to comprehend the theories introduced.
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创建者 Jennifer S•
I thought the course lectures were full of great content, concisely delivered and interesting to follow. I could not give the course 5 stars because none of the questions in discussion forums were answered by teaching or support staff nor were any assignments reviewed. There were also a few links in the resource section that needed to be updated due to broken links. As an introduction to the subject of quality improvement I would recommend the course to others but unfortunately you will not get an idea of how well you have absorbed the material due to lack of feedback / course support.
创建者 Adeola O•
This was an insightful course. The depth of knowledge, the flow of information and are well presented and the new resources acquired with the diverse books mentioned especially in Leadership (Learning Organization, Strengths-based leadership). The measures and measurements were new to me as well as the different models of culture change which I see as applicable to the industries that I have worked in. Thank you for this bite, I am excited to learn more on leadership, quality and safety.
创建者 Ujjwal P S•
Really feel proud be a part of such an enlightening course, didn't expect to gain so much initially but it's commendable to see how instructors framed the much less discussed topic in simplest way possible. It holds importance especially for someone like me coming from a region where we lack this culture of quality and safety, and a setting where accountability is questioned. Thanks a lot !!
创建者 Kathy V•
This course attended to my needs to have a comprehensive overview of the process of developing a quality health care environment where I work. It accomplished that task and spurred further studies, purchasing books and pursuing other courses that will provide more detail an knowledge necessary to apply the concepts and ideas successfully.
Thank you! GWU and Coursera!
创建者 Dr D A S•
It was wonderful learning experience. It started from science of safety to leadership in the healthcare. Concepts of Just Culture, Culture of Safety and Quality, Leadership in Healthcare, Change Models, PDSA Model and other tool and processes for Quality Improvements are excellently explained by the instructors. Glad that i chose this course.
创建者 kyawnay z•
The course is very informative and useful. Nowadays, changes are inevitable. How to manage a change successfully is thoroughly learned. The role of leadership lies in all level of staff. It is worth learning course absolutely.
创建者 Lucas d R S R•
O conteúdo do curso é interessante, mas introdutório. Os professores falam bem, mas as aulas não são tão didáticas em explicar os conceitos. Contudo, é uma boa pedida para se iniciar nesse mundo da qualidade!
创建者 Bobichen K•
This course gave me confidence and knowledge to apply the same in the healthcare system to improve the quality and safety of the patient as well as to the growth of an organization to achieve its goals.
创建者 Joanne Y S Y•
So much to digest, thanks for the hardwork in summarising a good content that would requires much of additional readings and understanding too. But the main essence are all addressed.
创建者 Angela S•
Thank you for this program. Both instructors were very engaging and offered a wealth of information. I gave it 4 stars only because some links in the required reading had expired.
创建者 PRINCESS N•
Extremely educational and beneficial. However, it would be great if some of our questions are actually attended to, gives ones a higher sense of learning. Great work all the same