Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems.
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Google UX 设计 专业证书Google课程信息
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第 2 门课程（共 7 门）
初级
完成时间大约为28 小时
英语（English）
字幕：英语（English）
您将学到的内容有
Empathize with users to understand their needs and pain points.
Develop problem statements to define user needs.
Generate ideas for possible solutions to user problems.
您将获得的技能
- User Experience (UX)
- UX Research
- Wireframe
- Prototype
- User Experience Design (UXD)
可灵活调整截止日期
根据您的日程表重置截止日期。
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 2 门课程（共 7 门）
初级
完成时间大约为28 小时
英语（English）
字幕：英语（English）
提供方
Google Career Certificates are part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
授课大纲 - 您将从这门课程中学到什么
完成时间为 11 小时
Empathizing with users and defining pain points
Get ready to begin the design process for a new portfolio project: a mobile app! This part of the course will focus on empathizing with users, which is the first phase of the design process. You’ll think through the needs of your potential users to build empathy maps and create personas. These hands-on activities will help you understand user perspectives and pain points.
完成时间为 11 小时
10 个视频 （总计 47 分钟）, 14 个阅读材料, 6 个测验
完成时间为 5 小时
Creating user stories and user journey maps
In this part of the course, you'll continue to empathize with users of the mobile app you'll later design. You'll craft user stories and develop user journey maps. You’ll also learn about the importance of considering accessibility when empathizing with users.
完成时间为 5 小时
8 个视频 （总计 26 分钟）, 7 个阅读材料, 4 个测验
完成时间为 5 小时
Defining user problems
All of your work to empathize with users will help you define the problem that users are facing. In this part of the course, you'll move from the empathize phase into the define phase of the design process. To define the problem your designs will solve, you’ll build a problem statement, a hypothesis statement, and a value proposition. In addition, you’ll explore how psychology and human factors influence design.
完成时间为 5 小时
7 个视频 （总计 18 分钟）, 7 个阅读材料, 6 个测验
完成时间为 7 小时
Ideating design solutions
You're ready to move into the third phase of the design process: ideate. You'll consider everything you've learned about the users you're designing for and the problems they're facing in order to brainstorm ideas for design solutions. To help you come up with lots of ideas for design solutions, you’ll conduct a competitive audit and complete design activities, like How Might We and Crazy Eights.
完成时间为 7 小时
14 个视频 （总计 41 分钟）, 10 个阅读材料, 5 个测验
审阅
- 5 stars84.37%
- 4 stars12.64%
- 3 stars2.02%
- 2 stars0.40%
- 1 star0.54%
来自START THE UX DESIGN PROCESS: EMPATHIZE, DEFINE, AND IDEATE的热门评论
由 AC 提供Jul 2, 2021
Very great course for both a UX beginner and someone who already has some basic knowledge, but would like to go through the whole process of researching customer needs from the very beginning.
由 HW 提供Jun 4, 2021
This course is very detailed and is as challenging as you make it to be, so I would suggest to complete each task as serious as you can in order prepare for good contents for your portfolio
由 TS 提供Aug 27, 2021
Research is not my stong suit, and it was a challenge for me to get through this course. Now that I've completed this portion I have developed a new appreciation for UX research and design.
由 MM 提供Sep 9, 2022
I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!
关于 Google UX 设计 专业证书
Prepare for a career in the high-growth field of UX design, no experience or degree required. With professional training designed by Google, get on the fast-track to a competitively paid job. There are currently 99,000 U.S. job openings in UX design with a median entry-level salary of $92,000.¹
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