Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems.
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Google UX 设计 专业证书Google课程信息
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第 2 门课程（共 7 门）
可灵活调整截止日期
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初级
完成时间大约为29 小时
英语（English）
字幕：英语（English）
您将学到的内容有
Describe common UX research methods.
Empathize with users to understand their needs and pain points.
Develop problem statements to define user needs.
Generate ideas for possible solutions to user problems.
您将获得的技能
User Experience (UX)UX ResearchWireframePrototypeUser Experience Design (UXD)
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 2 门课程（共 7 门）
可灵活调整截止日期
根据您的日程表重置截止日期。
初级
完成时间大约为29 小时
英语（English）
字幕：英语（English）
提供方
Google Career Certificates are part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
教学大纲 - 您将从这门课程中学到什么
完成时间为 4 小时
Integrating research into the design process
As a UX designer, it's your job to put the user front-and-center in everything you do. In this part of the course, you'll explore the role of research in the design process to help you better understand and empathize with users. You'll also learn about the benefits and drawbacks of common UX research methods. And, you'll identify and account for biases that can arise when conducting research.
完成时间为 4 小时
9 个视频 （总计 34 分钟）, 6 个阅读材料, 5 个测验
完成时间为 9 小时
Empathizing with users and defining pain points
Get ready to begin the design process for a new portfolio project: a mobile app! This part of the course will focus on empathizing with users, which is the first phase of the design process. You’ll conduct interviews with real users to build empathy maps and create personas. These hands-on activities will help you understand user perspectives and pain points.
完成时间为 9 小时
4 个视频 （总计 16 分钟）, 12 个阅读材料, 6 个测验
完成时间为 5 小时
Creating user stories and user journey maps
In this part of the course, you'll continue to empathize with users of the mobile app you'll later design. You'll craft user stories and develop user journey maps. You’ll also learn about the importance of considering accessibility when empathizing with users.
完成时间为 5 小时
6 个视频 （总计 23 分钟）, 7 个阅读材料, 5 个测验
完成时间为 5 小时
Defining user problems
All of your work to empathize with users will help you define the problem that users are facing. In this part of the course, you'll move from the empathize phase into the define phase of the design process. To define the problem your designs will solve, you’ll build a problem statement, a hypothesis statement, and a value proposition. In addition, you’ll explore how psychology and human factors influence design.
完成时间为 5 小时
5 个视频 （总计 15 分钟）, 7 个阅读材料, 6 个测验
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来自START THE UX DESIGN PROCESS: EMPATHIZE, DEFINE, AND IDEATE的热门评论
由 RS 提供Mar 23, 2021
A great foundational wealth of knowledge on how to start the UX Design process. This information really helps you build a framework for the coursework within the Google UX Design certification.
由 RL 提供Mar 23, 2021
Very good course with a really solid project to follow through each week. Going through all the steps helped me think about project design with an eye towards the user experience in new ways.
由 ST 提供Apr 26, 2021
Course instructor was absolutely fantastic - and delivers the knowledge in such a succinct, charismatic way. The content is superb, and the assignments challenging. A very worthwhile course.
由 FG 提供Apr 13, 2021
The research techniques and frameworks in this section were incredible, it is always intimidating to start with a blank canvas but thanks to this I can have a working method.
关于 Google UX 设计 专业证书
Prepare for a career in the high-growth field of UX design, no experience or degree required. With professional training designed by Google, get on the fast-track to a competitively paid job. There are currently 113,700 U.S. job openings in UX design with an average entry-level salary of $58,600.¹
常见问题
When will I have access to the lectures and assignments?
我订阅此证书后会得到什么？
What is a UX designer?
What background is required?
What tools or platforms are included in the curriculum?
Which jobs will this certificate help me prepare for?
Do I need to take the course in a certain order?
完成课程后，我会获得大学学分吗？
还有其他问题吗？请访问 学生帮助中心。
