Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.
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用户体验研究与设计 专项课程密歇根大学课程信息
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第 2 门课程（共 6 门）
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初级
完成时间大约为14 小时
英语（English）
字幕：英语（English）
您将获得的技能
User ResearchAffinity Diagramhuman computer interactionUser Experience (UX)
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 2 门课程（共 6 门）
可灵活调整截止日期
根据您的日程表重置截止日期。
初级
完成时间大约为14 小时
英语（English）
字幕：英语（English）
提供方
密歇根大学
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
教学大纲 - 您将从这门课程中学到什么
完成时间为 4 小时
Lesson 1: Introduction and Qualitative Research Overview
完成时间为 4 小时
3 个视频 （总计 18 分钟）, 5 个阅读材料, 4 个测验
3 个视频
1.2 Overview of Qualitative Research5分钟
1.3 User Needs Assessment Mini-Project4分钟
5 个阅读材料
Welcome Announcement10分钟
Course Syllabus10分钟
Help Us Learn More About You!10分钟
Mini-Project Assignment Handout10分钟
Stop! Did you score a 70% on your first peer assessment?10分钟
3 个练习
User Needs Assessment and Qualitative Research20分钟
Learn to Grade: Decide on a Mini-Project2分钟
Peer Review 1 Self-Check1分钟
完成时间为 3 小时
Lesson 2: Interview Protocols
完成时间为 3 小时
3 个视频 （总计 20 分钟）, 2 个阅读材料, 4 个测验
3 个视频
2.2 Components of an Interview Protocol7分钟
2.3 Good Practices for Interview Protocols10分钟
2 个阅读材料
Resource: Interview Protocol Template10分钟
Interview Protocol Assignment Handout10分钟
3 个练习
Interview Protocols20分钟
Learn to Grade: Write an Interview Protocol2分钟
Peer Review 2 Self-Check
完成时间为 3 小时
Lesson 3: Interviews, Observation, and Data Extraction
完成时间为 3 小时
5 个视频 （总计 40 分钟）, 2 个阅读材料, 3 个测验
5 个视频
3.2 Tips for Interviewing9分钟
3.3 Observing Users6分钟
Sample Think-Aloud Protocol3分钟
3.4 Extracting Data from Interview5分钟
2 个阅读材料
A Quick Note on the Upcoming Lecture10分钟
Interview and Data Extraction Assignment Handout10分钟
2 个练习
Interviewing Tips20分钟
Peer Review 3 Self-Check1分钟
完成时间为 3 小时
Lesson 4: Affinity Walls and Analysis
完成时间为 3 小时
2 个视频 （总计 15 分钟）, 2 个阅读材料, 3 个测验
2 个阅读材料
Affinity Wall Notes From the Previous Lecture10分钟
Affinity Wall Assignment Handout10分钟
2 个练习
Affinity Walls20分钟
Peer Review 4 Self-Check1分钟
审阅
来自UNDERSTANDING USER NEEDS的热门评论
由 VV 提供May 2, 2020
The structure of the course was really good. The hands-on activity at every stage let us understand the ideas provided during the course. Overall, it a great learning experience!
由 CA 提供Mar 7, 2019
A rewarding experience because I have been able to learn very valuable information. It is an excellent course. It has helped me in the personal and professional field. Thank you.
由 LM 提供May 16, 2020
A very good course in building the idea to a person regarding how the process of the building an product should go starting from user needs .
由 VK 提供May 24, 2020
It was a very engaging course. I honed my interviewing and observation skills through this course and its assignments. I highly recommend it.
关于 用户体验研究与设计 专项课程
Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts. Learners will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step.
常见问题
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Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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退款政策是如何规定的？
如果订阅，您可以获得 7 天免费试听，在此期间，您可以取消课程，无需支付任何罚金。在此之后，我们不会退款，但您可以随时取消订阅。请阅读我们完整的退款政策。
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完成课程后，我会获得大学学分吗？
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