Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.
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用户体验研究与设计 专项课程密歇根大学课程信息
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第 2 门课程（共 6 门）
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初级
完成时间大约为11 小时
英语（English）
字幕：阿拉伯语（Arabic）, 法语（French）, （欧洲人讲的）葡萄牙语, 中文（简体）, 意大利语, 越南语, 韩语, 德语（German）, 俄语（Russian）, 土耳其语（Turkish）, 英语（English）, 西班牙语（Spanish）
您将获得的技能
User ResearchAffinity Diagramhuman computer interactionUser Experience (UX)
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 2 门课程（共 6 门）
可灵活调整截止日期
根据您的日程表重置截止日期。
初级
完成时间大约为11 小时
英语（English）
字幕：阿拉伯语（Arabic）, 法语（French）, （欧洲人讲的）葡萄牙语, 中文（简体）, 意大利语, 越南语, 韩语, 德语（German）, 俄语（Russian）, 土耳其语（Turkish）, 英语（English）, 西班牙语（Spanish）
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密歇根大学
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
教学大纲 - 您将从这门课程中学到什么
完成时间为 3 小时
Lesson 1: Introduction and Qualitative Research Overview
完成时间为 3 小时
3 个视频 （总计 18 分钟）, 5 个阅读材料, 4 个测验
3 个视频
1.2 Overview of Qualitative Research5分钟
1.3 User Needs Assessment Mini-Project4分钟
5 个阅读材料
Welcome Announcement10分钟
Course Syllabus10分钟
Help Us Learn More About You!10分钟
Mini-Project Assignment Handout10分钟
Stop! Did you score a 70% on your first peer assessment?10分钟
3 个练习
User Needs Assessment and Qualitative Research20分钟
Learn to Grade: Decide on a Mini-Project2分钟
Peer Review 1 Self-Check1分钟
完成时间为 2 小时
Lesson 2: Interview Protocols
完成时间为 2 小时
3 个视频 （总计 20 分钟）, 2 个阅读材料, 4 个测验
3 个视频
2.2 Components of an Interview Protocol7分钟
2.3 Good Practices for Interview Protocols10分钟
2 个阅读材料
Resource: Interview Protocol Template10分钟
Interview Protocol Assignment Handout10分钟
3 个练习
Interview Protocols20分钟
Learn to Grade: Write an Interview Protocol2分钟
Peer Review 2 Self-Check
完成时间为 3 小时
Lesson 3: Interviews, Observation, and Data Extraction
完成时间为 3 小时
5 个视频 （总计 40 分钟）, 2 个阅读材料, 3 个测验
5 个视频
3.2 Tips for Interviewing9分钟
3.3 Observing Users6分钟
Sample Think-Aloud Protocol3分钟
3.4 Extracting Data from Interview5分钟
2 个阅读材料
A Quick Note on the Upcoming Lecture10分钟
Interview and Data Extraction Assignment Handout10分钟
2 个练习
Interviewing Tips20分钟
Peer Review 3 Self-Check1分钟
完成时间为 2 小时
Lesson 4: Affinity Walls and Analysis
完成时间为 2 小时
2 个视频 （总计 15 分钟）, 2 个阅读材料, 3 个测验
2 个阅读材料
Affinity Wall Notes From the Previous Lecture10分钟
Affinity Wall Assignment Handout10分钟
2 个练习
Affinity Walls20分钟
Peer Review 4 Self-Check1分钟
审阅
来自UNDERSTANDING USER NEEDS的热门评论
由 TJ 提供Jul 9, 2020
I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.
由 MV 提供Oct 11, 2020
This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.
由 PT 提供Aug 14, 2020
I appreciate a lot this course as it provided a lot of practical exercises to use the knowledge I gained from the lectures. Lectures were clear and they also matched my expectations
由 VV 提供May 2, 2020
The structure of the course was really good. The hands-on activity at every stage let us understand the ideas provided during the course. Overall, it a great learning experience!
关于 用户体验研究与设计 专项课程
Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts. Learners will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step.
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