Develop a UX Customer Problem Statement in Miro

提供方
在此指导项目中,您将:

Understand fundamentals of Customer Problem Statements and how they fit within the realms of User Interface design and User Experience design.

Identify use cases for developing a Customer Problem Statement.

Understand the templates and tools available in Miro and populate a board with a Customer Problem Statement in Miro.

2 hours
初级
无需下载
分屏视频
英语(English)
仅限桌面

By the end of this project, you will be able to create an accurate customer problem statement that diagrams the problem that your brand or product will solve for the customer. The power of creating a customer problem statement is that it becomes business intelligence that can maximize business opportunities by solving user experience problems. It does this by expanding upon the knowledge of the customer’s user experience by empathizing with the customer and the challenges or needs they must meet as a part of their normal life journey. In your project you will understand the benefits and use cases for customer problem statements while developing your own customer problem statement geared toward solving user experience or UX problems. To do this, you will gain hands-on experience applying design thinking, user experience knowledge, and context from the customer journey to build a visualization of a customer problem statement in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

您要培养的技能

  • User Experience Design (UXD)

  • Customer Experience

  • User Interface (UI) Design

  • Problem Statements

  • Business Opportunities

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Review the fundamentals of Customer Problem Statements and where they fit within UI and UX design.

  2. Consider the benefits of developing a Customer Problem Statement.

  3. Visualize the User Experience (UX), consider how it informs the Customer Problem Statement, and access Miro.

  4. Explore the templates and tools available in Miro, create a new board, and install a Customer Problem Statement in Miro.

  5. Create a Customer Problem Statement, fully examine the problem, and consider next steps that will lead to solutions in Miro.

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

常见问题

购买指导项目后,您将获得完成指导项目所需的一切,包括通过 Web 浏览器访问云桌面工作空间,工作空间中包含您需要了解的文件和软件,以及特定领域的专家提供的分步视频说明。

由于您的工作空间包含适合笔记本电脑或台式计算机使用的云桌面,因此指导项目不在移动设备上提供。

指导项目授课教师是特定领域的专家,他们在项目的技能、工具或领域方面经验丰富,并且热衷于分享自己的知识以影响全球数百万的学生。

您可以从指导项目中下载并保留您创建的任何文件。为此,您可以在访问云桌面时使用‘文件浏览器’功能。

指导项目不符合退款条件。请查看我们完整的退款政策

指导项目不提供助学金。

指导项目不支持旁听。

您可在页面顶部点按此指导项目的经验级别,查看任何知识先决条件。对于指导项目的每个级别,您的授课教师会逐步为您提供指导。

是,您可以在浏览器的云桌面中获得完成指导项目所需的一切。

您可以直接在浏览器中于分屏环境下完成任务,以此从做中学。在屏幕的左侧,您将在工作空间中完成任务。在屏幕的右侧,您将看到有授课教师逐步指导您完成项目。