Engagement Mapping to Enhance the User Experience in Miro

提供方
Coursera Project Network
在此指导 项目中,您将:

Describe the components of User Experience maps and identify where brand engagement activities play a role.

Visualize the User Experience and explore maps in Miro.

Apply knowledge of the User, their experience, and engagement with a brand in Miro.

Clock2 hours
Beginner初级
Cloud无需下载
Video分屏视频
Comment Dots英语(English)
Laptop仅限桌面

By the end of this project, you will be able to map engagement to visualize and understand the factors that influence the user’s experience. To do this you will gain hands-on experience mapping the brand engagement activities that support and influence the user’s perception of their experience, so that opportunities for meaningful engagement can be maximized in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

您要培养的技能

User Experience Design (UXD)Customer Experienceproduct designEngagement StrategyUser Experience (UX) Research

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Review the fundamentals of User Experience and User Interface design.

  2. Identify components of User Experience maps and consider the benefits of mapping brand engagement activities.

  3. Describe the difference between the Customer Experiences and Brand Engagement activities.

  4. Explore the templates and tools available and begin documenting Brand Engagement activities in Miro.

  5. Create an Engagement Map in Miro to communicate the user’s experience and engagement with a brand in Miro.

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

常见问题

常见问题

还有其他问题吗?请访问 学生帮助中心