Get Started with Empathy Mapping the User Experience in Miro

提供方
Coursera Project Network
在此指导 项目中,您将:

Understand the fundamentals of User Interface (UI) design and the importance of using UI to support the User Experience (UX).

Understand the role empathy mapping plays in understanding the User Experience (UX).

Develop an empathy map to gain an authentic understanding of the User Experience in Miro.

Clock2 hours
Beginner初级
Cloud无需下载
Video分屏视频
Comment Dots英语(English)
Laptop仅限桌面

By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met. To do this, you will gain hands-on experience applying design thinking, empathy, and context from the customer journey to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

您要培养的技能

Insight GatheringUser Experience Design (UXD)User Experience ResearchProduct StrategyUser Centered Design (UCD)

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Review the fundamentals of User Interface (UI) design and how it supports the User Experience (UX).

  2. Consider the benefits of mapping the User Experience (UX).

  3. Walk through the User Experience (UX) and how empathy mapping supports accuracy.

  4. Explore the templates and tools available in Miro, create a new board, and install an Empathy Map in Miro.

  5. Create an empathy map that can be leveraged to understand the User Experience in Miro.

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

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