How to improve customer satisfaction on Facebook

提供方
Coursera Project Network
在此指导项目中,您将:

Understand the concept of customer satisfaction

Learn how to improve the customer purchase experience

Understand how to improve customer satisfaction on Facebook

Clock2 hours
Beginner初级
Cloud无需下载
Video分屏视频
Comment Dots英语(English)
Laptop仅限桌面

In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook. By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.

您要培养的技能

  • Marketing
  • Customer Service
  • Social Media Marketing
  • Customer Satisfaction
  • Facebook

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Improve customer satisfaction

  2. Increase customer experience with respect to post purchase strategy

  3. Increase customer purchase experience

  4. Understand the three purchase stages

  5. Increase customer experience and survey response rates

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

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