HubSpot: Working with a ticketing system

提供方
Coursera Project Network
在此指导项目中,您将:

Explore the contacts, conversation, marketing, sales & service sections of Hubspot

Integrate Email & Calendar with Hubspot

Create a support ticket and explore the ticket flow from ticket creation to its closing

Clock1 hour
Beginner初级
Cloud无需下载
Video分屏视频
Comment Dots英语(English)
Laptop仅限桌面

We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place. This project will be helpful to you no matter what department you are in: marketing, sales, service or admin. If you never used Hubspot and want to learn all about it, this course is for you. You will be taught everything you need to know about Hubspot. By the end of this project, you will be confident in navigating through Hubspot and working with the ticketing system in Hubspot. Note: You will need a website to register with Hubspot.

您要培养的技能

  • Hubspot
  • CRM
  • Issue Tracking System
  • email integration
  • calendar integrations

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Creating a Hubspot account

  2. Dashboard Overview- Contacts & conversation

  3. Dashboard Overview: Marketing & Sales

  4. Email Integration

  5. Ticketing System

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

常见问题

常见问题

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