Improve Business Performance with Google Forms

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在此免费指导项目中,您将:

Create a Google Form, as well as add and edit questions in the survey.

Send your form to recipients, and temporarily pause or stop collecting responses when the need arises.

Analyze responses in Google Forms.

在面试中展现此实践经验

Clock1 week of study, 2 hours
Intermediate中级
Cloud无需下载
Video分屏视频
Comment Dots英语(English)
Laptop仅限桌面

By the end of this project, you will create and execute a customer satisfaction survey using Google Forms, and then analyze the form responses. Creating your survey will depend on what your company wants to analyze. Are customers satisfied with the products offered? Or, are customers satisfied with the services offered? You have the option of deciding the specifics of the survey based on your company’s needs. In this course, you will create a survey to determine if customers are satisfied with the services of an appliance repair company. Once you have created and collected your survey responses, you will analyze the results using graphs provided by the Google form. Graphs are a great visual tool that allows you to quickly see different trends occurring within your business, instead of having to shuffle through pages of a report. In this project, your graph will visually show you customer satisfaction ratings. Creating a survey gives you the ability to review customer feedback, and allows you to more accurately adjust your business practices to fit the needs of your customers. Doing so will help your company improve products and/or services for increased customer satisfaction, and in the long run, increase your business’s bottom line. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

必备条件

This course is for someone who is new to Google Sheets but has a desire to compile data for analysis and tracking.

您要培养的技能

  • Analyze
  • Survey
  • Customer Satisfaction
  • Google Forms
  • Graphs

分步进行学习

在与您的工作区一起在分屏中播放的视频中,您的授课教师将指导您完成每个步骤:

  1. Introduction to Google Forms

  2. Create Questions

  3. Form Settings

  4. Send the Form

  5. Analyze Responses

指导项目工作原理

您的工作空间就是浏览器中的云桌面,无需下载

在分屏视频中,您的授课教师会为您提供分步指导

授课教师

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