Really great presentation mood. The teacher has a great presence. And this is backed up by very useful concepts. I feel that the need for this kind of working tool is an every day one.

What I liked about this course was that the readings were relevant and challenging, but not impossible to get through. The lecturer is knowledgeable, clear and easy to listen to. There was a good balance of video material, activities and reading materials. The assignments were quite well-balanced, in that you had to have done the reading to understand and complete the tasks successfully. Negatives are that the time indications given for the readings were often far too low - it often took me more than double the time indicated to read and annotate the texts - and the forum feels a little dead; messages about a broken link were not responded too, and there is no moderator interaction with student responses. It is important for students to feel like someone is aware there is a discussion going on, otherwise a course like this can feel a bit like a ghost town. Overall, I would recommend this course.

I really enjoyed this course and learned many useful things.

This course gave me good ideas on why conflicts are necessary and healthy, and how to look beyond just resolving them. It also gave me pretty good set of tools to work with. But I believe there are various kinds of conflicts such Organizational conflicts, social unrest, etc. each of them has totally different dynamics. If the course could explain little bit about how handle them differently, that wo