课程信息
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第 4 门课程(共 7 门)

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

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完成时间大约为28 小时

建议:4 weeks of study, 6-8 hours/week...

英语(English)

字幕:英语(English)

您将获得的技能

Lean Six SigmaProcess ImprovementSix SigmaAnalysis Of Variance (ANOVA)

第 4 门课程(共 7 门)

100% 在线

立即开始,按照自己的计划学习。

可灵活调整截止日期

根据您的日程表重置截止日期。

完成时间大约为28 小时

建议:4 weeks of study, 6-8 hours/week...

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间为 6 小时

Course Orientation & Module 1 Operations Strategy & Disruptive Innovation

15 个视频 (总计 163 分钟), 8 个阅读材料, 2 个测验
15 个视频
Meet Professor Udatta Palekar5分钟
Lecture 1-1.1 Operations Strategy (Part 1)9分钟
Lecture 1-1.2 Operations Strategy (Part 2)12分钟
Lecture 1-1.3 Operations Strategy (Part 3)12分钟
Lecture 1-2.1 Designing Operations Strategy (Part 1)13分钟
Lecture 1-2.2 Designing Operations Strategy (Part 2)17分钟
Lecture 1-2.3 Designing Operations Strategy (Part 3)11分钟
Lecture 1-2.4 Operations Strategy - Amazon Example [sidebar] (Optional)4分钟
Lecture 1-3.1 Strategic Trade-offs (Part 1)12分钟
Lecture 1-3.2 Strategic Trade-offs (Part 2)14分钟
Lecture 1-4.1 Disruptive Innovation (Part 1)8分钟
Lecture 1-4.2 Disruptive Innovation (Part 2)13分钟
Lecture 1-4.3 Disruptive Innovation [sidebar] (Optional)12分钟
Lecture 1- 4 Disruptive Innovation9分钟
8 个阅读材料
Syllabus30分钟
Glossary20分钟
Brand Descriptions20分钟
About this Course: Ratings and Reviews10分钟
About the Discussion Forums10分钟
Updating Your Profile10分钟
Module 1 Overview20分钟
Module 1 Readings45分钟
2 个练习
Orientation Quiz10分钟
Module 1 Quiz30分钟
2
完成时间为 4 小时

Module 2: Service Operations Management

12 个视频 (总计 169 分钟), 2 个阅读材料, 1 个测验
12 个视频
Lecture 2-1.2 Importance of Services (Part 2)10分钟
Lecture 2-1.3 Importance of Services (Part 3)11分钟
Lecture 2-2.1 Why are Services Different (Part 1)17分钟
Lecture 2-2.2 Why are Services Different (Part 2)13分钟
Lecture 2-3.1 Service Quality (Part 1)15分钟
Lecture 2-3.2 Service Quality (Part 2)11分钟
Lecture 2-3.3 Service Quality (Part 3)13分钟
Lecture 2-3.4 Service Recovery Methods [sidebar] (Optional)8分钟
Lecture 2-4.1 Disruptive Service Operations (Part 1)20分钟
Lecture 2-4.2 Disruptive Service Operations (Part 2)19分钟
Lecture 2-4.3 Disruptive Service Operations (Part 3)15分钟
2 个阅读材料
Module 2 Overview20分钟
Module 2 Readings30分钟
1 个练习
Module 2 Quiz
3
完成时间为 6 小时

Module 3: Quality Management

12 个视频 (总计 151 分钟), 3 个阅读材料, 3 个测验
12 个视频
Lecture 3-1.2 Evolution of Quality Management (Part 2)9分钟
Lecture 3-2.1 Statistical Process Control (Part 1)17分钟
Lecture 3-2.2 Statistical Process Control (Part 2)10分钟
Lecture 3-2.3 Statistical Process Control (Part 3)19分钟
Lecture 3-2.4 Statistical Process Control (Part 4)21分钟
Lecture 3-2.5 Statistical Process Control (Part 5)15分钟
Lecture 3-3 New Opportunities14分钟
Lecture 3-4.1 Descriptive Analytics7分钟
Lecture 3-4.2 Predictive Analytics3分钟
Lecture 3-4.3 Prescriptive Analytics5分钟
Lecture 3-4.4 Examples of Analytics and Quality10分钟
3 个阅读材料
Module 3 Overview20分钟
Module 3 Readings10分钟
Solutions to Peer Review Assignment Questions20分钟
2 个练习
Module 3 Quiz30分钟
Need the Solutions to Mod 3 Peer Review Assignment5分钟
4
完成时间为 3 小时

Module 4: Digitization and Operations Management

7 个视频 (总计 93 分钟), 2 个阅读材料, 1 个测验
7 个视频
Lecture 4-2.1 Digital Platforms for Operations (Part 1)15分钟
Lecture 4-2.2 Digital Platforms for Operations (Part 2)16分钟
Lecture 4-2.3 Digital Platform Examples6分钟
Lecture 4-3.1 The Digital Factory (Part 1)12分钟
Lecture 4-3.2 The Digital Factory (Part 2)12分钟
Lecture 4-3.3 Impact of Digital Factories13分钟
2 个阅读材料
Module 4 Overview20分钟
Module 4 Readings30分钟
1 个练习
Module 4 Quiz30分钟
4.5
98 个审阅Chevron Right

38%

完成这些课程后已开始新的职业生涯

46%

通过此课程获得实实在在的工作福利

22%

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来自Operations Management: Strategy and Quality Management for the Digital Age的热门评论

创建者 GAOct 2nd 2017

Great course . Thanks Gopi Sir for this wonderful presentation . Anova and regression concepts - were not completely clear,, rest all concepts were very clear and concise.

创建者 ASMay 16th 2017

This kind of quality and depth is what courses on Coursera should strive for.\n\nGopesh is extremely knowledgeable and likable; really enjoyed the learning opportunity!

讲师

Avatar

Udatta Palekar

Associate Professor
Business Administration

立即开始攻读硕士学位

此 课程 隶属于 伊利诺伊大学香槟分校 提供的 100% 在线 Master of Business Administration (iMBA)。如果您被录取参加全部课程,您的课程将计入您的学位学习进程。

关于 伊利诺伊大学香槟分校

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

关于 Value Chain Management 专项课程

The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and greater surplus for organizations. In this Specialization, you will gain competencies that are critical for managers in any functional area. You will learn to create, model, analyze, and maximize value in accounting, operations, and marketing. This Specialization is part of the University of Illinois iMBA Program. Each course fulfills a portion of the requirements for a University of Illinois course that can earn you college credit. When you complete the Value Chain Management Specialization, you will: · Understand how to apply a financial perspective of accounting for costs, understand how financial and non-financial accounting information facilitates strategic performance measurement, and integrate this information to continuously improve strategy. · Understand the role of operations management and process improvement, synthesize information to make decisions for organizational initiatives, and apply analytical techniques for tactical operations and process improvement decisions. · Understand how marketing works in the business world and how various marketing elements interact to create value for consumers and ultimately maximize value for your organization....
Value Chain Management

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