About this course: In this course you will focus on process improvement. You will learn how to set organizational priorities for continuous process improvement, how to execute process improvement projects, and how to sustain the initiative for continuous improvements. Upon successful completion of this course, you will be able to: • Understand the roles of process improvement • Relate underlying principles to frameworks and techniques used for process improvement • Synthesize information to make decisions for organizational initiatives and process improvement • Apply analytical techniques for tactical decisions in a process improvement project This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see the Resource page in this course and onlinemba.illinois.edu.
Created by: University of Illinois at Urbana-Champaign
Taught by: Gopesh Anand, Associate Professor of Business Administration
Department of Business Administration, College of Business
| Basic Info | Course 4 of 7 in the Value Chain Management Specialization |
| Commitment | 4 weeks of study, 6-8 hours/week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Complete this course to work toward:
Value Chain Management Specialization
This course is part of the 7-course Value Chain Management Specialization from University of Illinois at Urbana-Champaign
Master of Business Administration (iMBA)
This course is part of the fully-online 18 courses plus three capstone projects degree program
Syllabus
WEEK 1
Module 1: Course Orientation & Fundamentals of Continuous Improvement
In this module, you will become familiar with the course, your instructor, your classmates, and our learning environment. The orientation also helps you obtain the technical skills required for the course. This module also connects process improvement to organizational learning and lays the groundwork for putting together an organizational initiative for continuous improvement. It introduces you to the principles and methodologies of Lean and Six Sigma as two initiatives for continuous improvement of processes.
15 videos, 7 readings, 3 practice quizzes
- Video: Welcome to Process Improvement!
- Video: Meet Your Instructor
- Reading: Syllabus
- Reading: About this Course: Ratings and Reviews
- Reading: About the Discussion Forums
- Reading: Social Media
- Reading: Updating Your Profile
- Practice Quiz: Orientation Quiz
- Reading: Module 1 Overview
- Reading: Module 1 Readings
- Video: 1-1.1 Lesson Objectives
- Video: 1-1.2 Organizational Learning
- Video: 1-1.3a Elements of Continuous Improvement Initiatives
- Video: 1-1.3b Elements of Continuous Improvement Initiatives
- Video: 1-1.4 Lesson Recap
- Practice Quiz: Lesson 1-1 Practice Quiz
- Video: 1.2-1 Lesson Objectives
- Video: 1-2.2 Origin of Lean
- Video: 1-2.3a Philosophy of Lean
- Video: 1-2.3b Philosophy of Lean
- Video: 1-2.4 Origin of Six Sigma
- Video: 1-2.5a Philosophy of Six Sigma
- Video: 1-2.5b Philosophy of Six Sigma
- Video: 1-2.6 Lesson Recap
- Practice Quiz: Lesson 1-2 Practice Quiz
Graded: Module 1 Graded Quiz
Graded: Module 1 Assignment
WEEK 2
Module 2: Managing the Continuous Improvement Initiative
Module 2 presents the organizational infrastructure needed for managing Lean and Six Sigma process improvement initiatives and describes techniques for aligning business strategy with continuous improvement. In this module, you will also learn about value stream maps and project charters as techniques for getting started with process improvement projects.
17 videos, 2 readings, 2 practice quizzes
- Reading: Module 2 Overview
- Reading: Module 2 Readings
- Video: 2-1.1 Lesson Objectives
- Video: 2-1.2a Roles and Responsibilities
- Video: 2-1.2b Roles and Responsibilities
- Video: 2-1.2c Roles and Responsibilities
- Video: 2-1.3 Strategy Deployment
- Video: 2-1.4a Project Selection and Execution
- Video: 2-1.4b Project Selection and Execution
- Video: 2-1.4c Project Selection and Execution
- Video: 2-1.5 Lesson Recap
- Practice Quiz: Lesson 2-1 Practice Quiz
- Video: 2-2.1 Lesson Objectives
- Video: Starting a Lean Project
- Video: 2-2.2b Starting a Lean Project
- Video: 2-2.3a Value Stream Mapping Part 1
- Video: 2-2.3b Value Stream Mapping Part 1
- Video: 2-2.3 Value Stream Mapping Part 2
- Video: 2-2.4 Starting a Six Sigma Project
- Video: 2-2.5 Lesson Recap
- Practice Quiz: Lesson 2-2 Practice Quiz
Graded: Module 2 Graded Quiz
WEEK 3
Module 3: Root Cause Analysis
Module 3 focuses on methods to study cause-effect relationships for process improvement. In this module, you will learn about the importance of assessing quality of measurements, followed by ways to synthesize knowledge of team members and methods to analyze numerical data. This module includes an overview of the Standard Normal Distribution and descriptions of statistical process control, analysis of variance (ANOVA), and multiple linear regression.
19 videos, 3 readings, 2 practice quizzes
- Reading: Module 3 Overview
- Reading: Module 3 Readings
- Video: 3-1.1 Lesson Objectives
- Video: 3-1.2a Data, and the Normal Distribution (IVQ)
- Video: 3-1.2b Data, and the Normal Distribution
- Video: 3-1.2c Data, and the Normal Distribution
- Video: 3-1.3a Diagnosis of Measurements
- Video: 3-1.3b Diagnosis of Measurements
- Video: 3-1.4 Lesson Recap
- Practice Quiz: Lesson 3-1 Practice Quiz
- Video: 3-1(A).1 Lesson Objectives
- Video: 3-1(A).2 Statistical Process Control
- Video: 3-1(A).3 Attribute Data Control Charts - Proportion Data
- Video: 3-1(A).4 Attribute Data Control Charts - Count Data
- Video: 3-1(A).5 Variable Data Control Charts
- Video: 3-1(A).6 Process Capability
- Video: 3-1(A).7 Lesson Recap
- Video: 3-2.1 Lesson Objectives
- Video: 3-2.2 Identifying Potential Causes
- Video: 3-2.3 Cause Effect Analysis Using ANOVA
- Video: 3-2.4 Cause Effect Analysis Using Regression
- Video: 3-2.5 Lesson Recap
- Practice Quiz: Lesson 3-2 Practice Quiz
- Reading: Module 3 Assignment Solution
Graded: Module 3 Graded Quiz
Graded: Module 3 Assignment
WEEK 4
Module 4: Achieving and Sustaining Improvements
Module 4 introduces techniques for making and sustaining changes in processes and illustrates the implementation of Lean as a process improvement initiative in a financial services company. As a closing of this course, you will be presented with an overarching theoretical perspective of knowledge creation that explains the continuing cycles of process improvement.
14 videos, 2 readings, 3 practice quizzes
- Reading: Module 4 Overview
- Reading: Module 4 Readings
- Video: 4-1.1 Lesson Objectives
- Video: 4-1.2a Techniques
- Video: 4-1.2b Techniques
- Video: 4-1.2c Techniques
- Video: 4-1.3a 5S
- Video: 4-1.3b 5S
- Video: 4-1.4 Confirming Process Improvements
- Video: 4-1.5 Lesson Recap
- Practice Quiz: Lesson 4-1 Practice Quiz
- Video: 4-2.1 Lesson Objectives
- Video: 4-2.2 Leadership for Continuous Improvement
- Video: 4-2.3 Illustration of Lean Implementation
- Video: 4-2.4 Cycles of Knowledge Creation
- Video: 4-2.5 Lesson Recap
- Practice Quiz: Lesson 4-2 Practice Quiz
- Practice Quiz: Module 4 Additional Practice Quiz
- Video: Course Recap
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University of Illinois at Urbana-Champaign
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Pricing
| Purchase Course | Audit | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Available | Not available |
| Receive a final grade | Available | Not available |
| Earn a shareable Course Certificate | Available | Not available |
Ratings and Reviews
Great course . Thanks Gopi Sir for this wonderful presentation . Anova and regression concepts - were not completely clear,, rest all concepts were very clear and concise.
It's a really interesting course. Thanks Illinois team to make this course available to us.
This courser provides valuable insights into the Process Improvement initiatives.
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This course offers more than I expected. Some topics were even better explained as in my "real" Six Sigma education, even they were mentioned more tools. I really enjoyed the chapter - VSM, where was everything step-by-step explained. There are few online Six Sigma courses, that are at least 10 times more expensive and I need to admit, that in case that this course would be a little bit tune up, it could be a relevant and competitive Green Belt and Lean Manufacturing Leader course.