Organizations large and small are inundated with data about consumer choices. But that wealth of information does not always translate into better decisions. Knowing how to interpret data is the challenge -- and marketers in particular are increasingly expected to use analytics to inform and justify their decisions.
营销分析
弗吉尼亚大学课程信息
1,272,677 次近期查看
学生职业成果
45%
完成这些课程后已开始新的职业生涯
28%
通过此课程获得实实在在的工作福利
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
可灵活调整截止日期
根据您的日程表重置截止日期。
初级
No prior experience needed to participate in and benefit from this course.
完成时间大约为16 小时
英语（English）
字幕：英语（English）
您将学到的内容有
How to build and define a brand architecture and how to measure the impact of marketing efforts on brand value over time
How to measure customer lifetime value and use that information to evaluate strategic marketing alternatives
How to design basic experiments so that you can assess your marketing efforts and invest your marketing dollars most effectively
How to set up regressions, interpret outputs, explore confounding effects and biases, and distinguish between economic and statistical significance
您将获得的技能
Marketing ExperimentsCustomer Lifetime ValueRegression AnalysisMarketing AnalyticsBrand Equity
学生职业成果
45%
完成这些课程后已开始新的职业生涯
28%
通过此课程获得实实在在的工作福利
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
可灵活调整截止日期
根据您的日程表重置截止日期。
初级
No prior experience needed to participate in and benefit from this course.
完成时间大约为16 小时
英语（English）
字幕：英语（English）
提供方
弗吉尼亚大学
A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders.
教学大纲 - 您将从这门课程中学到什么
完成时间为 2 小时
The Marketing Process
Welcome! We'll start with an overview of the marketing process and the transformational role of analytics. Then we'll walk through a case study. Ever heard of Airbnb? They're a powerhouse of the online community marketplace matching travelers to hosts. You'll see how they use analytics and the surprising results of their analyses.
完成时间为 2 小时
10 个视频 （总计 35 分钟）, 2 个阅读材料, 3 个测验
10 个视频
Course Overview2分钟
Why Marketing Analytics?4分钟
Introduction to the Marketing Process2分钟
Airbnb Marketing Process7分钟
Airbnb's Strategic Challenge1分钟
Airbnb's Marketing Strategy with Data3分钟
Using Text Analytics3分钟
Utilizing Data to Improve Marketing Strategy3分钟
Takeaways: Improving the Marketing Process with Analytics3分钟
2 个阅读材料
Course Overview & Requirements10分钟
Use Discussion Forums to Deepen Your Learning10分钟
3 个练习
Practice Quiz on the Marketing Process15分钟
Practice Quiz on Data Analytics Basics18分钟
Week 1 Quiz: the Marketing Process33分钟
完成时间为 5 小时
Metrics for Measuring Brand Assets
Firms spend millions on branding for one reason: It allows them to charge more for their products and services. In this module, we'll explore this valuable, if intangible, asset. We'll discuss how to build and define a brand architecture and how to measure the impact of marketing efforts on brand value over time. By the end of this module, you'll be able to measure and track brand value. So let's get started!
完成时间为 5 小时
12 个视频 （总计 46 分钟）
12 个视频
Snapple and Brand Value5分钟
Developing Brand Personality4分钟
Brand Personality: Red Bull1分钟
Developing Brand Architecture5分钟
Brand Architecture: Red Bull3分钟
Brand Architecture: Etch A Sketch2分钟
Measuring Brand Value10分钟
Measuring Brand Value: Key Points1分钟
Revenue Premium as a Measure of Brand Equity5分钟
Calculating Brand Value: Snapple5分钟
Takeaways: Measuring Brand Value1分钟
3 个练习
Practice Quiz on Brand and Brand Architecture12分钟
Practice Quiz on Calculating Brand Value24分钟
Week 2 Quiz on Measuring Brand Assets30分钟
完成时间为 2 小时
Customer Lifetime Value
How valuable are your customers? That's a tough question that we'll show you how to answer in this module where we'll explore Customer Lifetime Value, or the future net value of a customer relationship. This forward-looking measure of the customer relationship helps you connect marketing strategies to future financial consequences and invest marketing dollars in the right place to maximize return over a customer's lifetime. By the end of this module, you will know how to measure customer lifetime value and evaluate strategic marketing alternatives based on whether they improve customer retention and lifetime value.
完成时间为 2 小时
11 个视频 （总计 45 分钟）
11 个视频
Customer Lifetime Value (CLV)4分钟
Customer Lifetime Value: Netflix2分钟
Calculating CLV7分钟
Understanding the CLV Formula2分钟
Applying the CLV Formula: Netflix6分钟
Extending the CLV Formula, Part 17分钟
Extending the CLV Formula, Part 23分钟
Using CLV to Make Decisions: IBM3分钟
CLV: A Forward Looking Measure3分钟
Takeaways: CLV1分钟
2 个练习
Practice Quiz on CLV30分钟
Week 3 Quiz on CLV30分钟
完成时间为 5 小时
Marketing Experiments
Ever wonder how much you have to cut prices to drive the most sales? Or which advertisement copy is more effective in customer conversion? Do an experiment! Experiments allow you to understand the effectiveness of different marketing strategies and forecast expected ROI. This week, we'll explore how to design basic experiments so that you can assess your marketing efforts and invest your marketing dollars most effectively. We'll help you avoid a gap between your test results and field implementation, and explore how web experiments can be implemented cheaply and quickly. By the end of this module, you'll be able to design and conduct effective experiments that test your marketing campaigns--and then use the results to make future marketing decisions.
完成时间为 5 小时
13 个视频 （总计 60 分钟）, 3 个阅读材料, 5 个测验
13 个视频
Determining Cause and Effect through Experiments3分钟
Designing Basic Experiments6分钟
Designing Before - After Experiments5分钟
Designing Full Factorial Web Experiments4分钟
Designing an Experiment: Etch A Sketch2分钟
Analyzing an Experiment: Etch A Sketch8分钟
Analyzing an Experiment: Betty Spaghetty5分钟
Projecting Lift2分钟
Calculating Projected Lift: Betty Spaghetty6分钟
Pitfalls of Marketing Experiments: Betty Spaghetty3分钟
Maximizing Effectiveness: Nanoblocks8分钟
Takeaways: Marketing Experiments1分钟
3 个阅读材料
Spreadsheet with Formulas10分钟
Transformation of Marketing at the Ohio Art Company (abridged)15分钟
MBTN Assessments10分钟
4 个练习
Practice Quiz 1 on Designing Experiments9分钟
Practice Quiz 2 on Calculating Break Even and Lift12分钟
Practice Quiz 3 on Projecting Lift9分钟
Week 4: Marketing Experiments Quiz30分钟
审阅
来自营销分析的热门评论
由 AG 提供May 10, 2020
Great course.Coursera provides wonderful opportunity for analytics learners through the course.Well designed course packed with assignments.Just Loved every lessons of the course.Thank you Coursera.☺
由 SW 提供May 7, 2020
This was a good and challenging course. It really gave me the basic foundations of marketing. It challenged me to think and I enjoyed the projects that were incorporated to give hands on training.
由 SC 提供Apr 17, 2020
It was very helpful for my marketing career.The interview with the real world marketing experts at the end of the course also helps and encourages a lot. Thanks to Raj Venkatesan sir for his effort.
由 RN 提供May 31, 2020
Very helpful and extremely relevant to the present context. As a market research analyst, it deepened my understanding of the many marketing terminologies and jargons and also helped me with my job.
常见问题
我什么时候能够访问课程视频和作业？
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
我购买证书后会得到什么？
您购买证书后，将有权访问所有课程材料，包括评分作业。完成课程后，您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
退款政策是如何规定的？
您可在付款后两周内，或者在课程第一个班次开课后（对于已启动的课程）两周内，获得全额退款，以其中较晚者为准。获得课程证书后，您便无法再退款；即使您在两周的退款期内完成了课程，也是如此。请阅读我们完整的退款政策。
有助学金吗？
是的，Coursera 可以向无法承担学费的学生提供助学金。点击左侧‘注册’按钮下的‘助学金’链接即可申请助学金。您可以根据屏幕提示完成申请，申请获批后会收到通知。了解详情。
还有其他问题吗？请访问 学生帮助中心。
