Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
创建者 Mark P•
Feb 9, 2016
The material in the course is great, but it's too short. I'd prefer a longer, more in-depth course.
创建者 Tasha C•
Jan 3, 2019
Very informative. Interesting topics, and strategies that can be used to up the level of the team.
创建者 Philipp N•
Sep 29, 2018
It could be a little bit more advanced and have more practical examples and cases, like in week 5.
创建者 Viktoria I•
Sep 13, 2018
I found information interesting, but would have liked more exercises and application of knowledge.
创建者 raj u•
Jan 13, 2017
One of my best experiences in learning through good teaching methods. The lectures are very good.
创建者 Juan P A•
Dec 4, 2015
Was too basic, they might want to go deeper with the Analysis with some tool (R would be awesome)
创建者 Monarch A•
Apr 30, 2020
explained a lot about basics of customer bhaviour.not recommended for expierienced professionals
创建者 Bukunmi A•
Mar 21, 2020
I found this course insightful. I learnt about certain metrics that can be leveraged for growth.
创建者 Asad N•
Jul 8, 2019
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)
创建者 ZI L•
Nov 27, 2021
Suitable for beginners, professors will give simple examples to help understand and understand.
创建者 Himanshu D•
Feb 13, 2017
Good for the beginners who want to acquaint themselves with analytics in customer service area.
创建者 Raphaël M•
Nov 26, 2015
Great course. However I would have appreciated more hands on examples, perhaps too theoretical.
Jul 2, 2021
It was a great insight into customer analytics. Really liked fader, eric and ragu's teachings.
Mar 26, 2017
Really good information, but the test questions were not very well written, especially Part 2.
创建者 Thomas N•
Oct 20, 2016
Great course for informing the correct mindset for analysis that solve real business problems.
创建者 Bilha S S•
Nov 2, 2020
The course was very informative. It could have benefitted from a little more technical tools.
创建者 Ucheoma C•
Oct 19, 2019
Wow, it was really nice to have taken up a course to study in coursera. I learn a great deal.
创建者 kamalika P•
Oct 11, 2019
Really helps you think in an analytic way when it comes to designing your marketing campaigns
创建者 Mohit P•
Sep 28, 2016
great but a bit more elaborate explaining of slides would have just take it to a notch higher
创建者 Ray S•
Feb 7, 2016
Thank you. Really enjoyed the content, insights and the structure of the course. Time well in
创建者 Israel O V S•
Sep 25, 2019
Muy buen curso para conocer herramientas y tener un mayor conocimiento del análisis de datos
创建者 Sulabh N•
Sep 2, 2019
Nice course at a beginner level. Gives an overview of what customer analytics is all about.
创建者 renjith r•
Jan 30, 2019
Covers the basic, meets the objective of coming to terms with the terminology and its usage.
创建者 Belinda C•
Mar 17, 2021
This field is changing so much a good amount all the information provided is already dated.
创建者 Sanket S•
Aug 14, 2019
A little part of hands on work with respect to Excel or R programming may be useful with it