Google IT 支持 专业证书
This is your path to a career in IT. In this program, you’ll learn in-demand skills that will have you job-ready in less than 6 months. No degree or experience required.
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您将学到的内容有
Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
您将获得的技能
关于此 专业证书
应用的学习项目
This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.
Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.
Your skills will include: Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.
Learn concrete skills that top employers are hiring for right now.
No degree or prior experience required
No degree or prior experience required
专业证书是什么?
塑造技能,做好工作准备
无论您是想开始新的职业生涯,还是改变目前职业,Coursera 专业证书都能帮您为开始工作做好准备。选择最适合的时间和地点,自行安排学习进度。立即注册,探索新的职业道路,可免费试用 7 天。您可以随时暂停学习或结束订阅。
实践项目
将您的技能应用到实践项目,并丰富您的简历内容,进而向潜在雇主展示您已为开始工作做好准备。您需要成功完成项目以获得证书。
获得职业证书
当完后计划中的所有课程后,您将获得一张证书。您可以将其在专业网络上分享,并获得使用职业支持资源的权限,这能够为您开启职业生涯提供助力。许多招聘合作伙伴认可我们的许多专业证书,并且我们还有许多合作伙伴可以帮助您准备认证考试。您可以在适用的各个专业证书页面上找到更多信息。

此专业证书包含 5 门课程
Technical Support Fundamentals
This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
The Bits and Bytes of Computer Networking
This course is designed to provide a full overview of computer networking. We’ll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting.
Operating Systems and You: Becoming a Power User
In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware.
System Administration and IT Infrastructure Services
This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.
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Google Career Certificates are part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
常见问题
完成专项课程后我会获得大学学分吗?
Can I just enroll in a single course?
我可以只注册一门课程吗?
此课程是 100% 在线学习吗?是否需要现场参加课程?
Why start a career in IT?
What background knowledge is necessary?
Do I need to take the courses in a specific order?
Which jobs does this program prepare for?
What kind of companies hire IT Support professionals?
What will I be able to do upon completing the professional certificate?
What resources will be available to help with the job search process?
Why did Google create this program?
Can I get academic credits for taking this program?
Will completing the certificate prepare me for the CompTIA A+ exams?
Is this program offered in other languages?
Is the Google IT Support Professional Certificate licensed?
How much does this certificate cost?
还有其他问题吗?请访问 学生帮助中心。