IBM Technical Support 专业证书
Launch your rewarding new career in tech. This program will prepare you with job-ready skills valued by employers in as little as 3 months. No degree or prior experience needed to get started.
The IBM Technical Support Professional Certificate provides more than 70 hours of instructional videos and engaging hands-on interactive exercises, labs, projects and practice tests. This program is designed to provide you with the in-demand skills to start and advance your technology career.
Skills you’ll gain through labs and projects include hardware & mobile device setup, software configuration, Windows/Linux usage, GUI & command line, troubleshooting procedures, IT helpdesk & ticketing systems, customer service & tech support best practices, network & wifi setup, cloud computing & cybersecurity fundamentals, and more.
In the final capstone course, you will apply your knowledge and skills to real-world case studies, and upon completion, will be able to confidently demonstrate your skills to prospective employers.
Course staff and teaching assistants are available throughout the program to support your success.
无论您是想开始新的职业生涯，还是改变目前职业，Coursera 专业证书都能帮您为开始工作做好准备。选择最适合的时间和地点，自行安排学习进度。立即注册，探索新的职业道路，可免费试用 7 天。您可以随时暂停学习或结束订阅。
此课程是 100% 在线学习吗？是否需要现场参加课程？
Who is this program for?
What background knowledge is necessary?
What jobs does this certificate prepare me for?
What makes this program different?
Can I enroll in just one course?
How much time does this program take?
Do I have to take the courses in order?
What kinds of companies hire for IT support?
What job hunting assistance is available?
What kind of a background do I need? Do I need a tech background to start?
What if I need help?
How long do I have to finish?