Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.
Communication Strategies for a Virtual Age
提供方
Communication Strategies for a Virtual Age
多伦多大学
课程信息
199,906 次近期查看
您将学到的内容有
Apply communication principles and techniques for in-person and virtual teams
Use a science based approach to create impactful presentations
Refine your communication style to better persuade and influence others
Run more effective and impactful meetings
您将获得的技能
Communication Theoryconflict resolutionMeetingPublic Speaking
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初级
完成时间大约为17 小时
建议：6 weeks of study, 1-2 hours/week
英语（English）
字幕：英语（English）, 日语
教学大纲 - 您将从这门课程中学到什么
完成时间为 1 小时
Introduction to Virtual Teams and Virtual Communication
This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course.
完成时间为 1 小时
10 个视频 （总计 44 分钟）, 3 个阅读材料, 1 个测验
10 个视频
What to expect?5分钟
The 3 traps of communication2分钟
First trap - Speaking in third person2分钟
Second trap - Speaking in formal language3分钟
Third trap - Speaking with too many details5分钟
Misconceptions, pros & cons7分钟
Three types of remote teams5分钟
Confessionals3分钟
Be so sensitive4分钟
3 个阅读材料
Recognizing the 3 traps10分钟
To formal or not to formal10分钟
Why are these terrible?10分钟
1 个练习
Module 1 Quiz5分钟
完成时间为 1 小时
Virtual Meetings: Boring to Awesome
In this module we cover meetings both in person and virtually. We will discuss how to make meetings dramatically more efficient and effective. We will also introduce strategies to make the meetings more interactive and to keep an audiences attention especially when they are looking at a screen.
完成时间为 1 小时
4 个视频 （总计 30 分钟）, 1 个阅读材料, 1 个测验
4 个视频
(QCTT) + (PS) = Awesome9分钟
Interactive Awesome7分钟
What is a question?7分钟
1 个阅读材料
Good or Bad?10分钟
1 个练习
Module 2 - Meetings10分钟
完成时间为 3 小时
Influence, Power and Questioning Strategies in Virtual Collaboration
In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.
完成时间为 3 小时
14 个视频 （总计 68 分钟）, 7 个阅读材料, 1 个测验
14 个视频
Hostile (Bullets & Categories)2分钟
Indifferent (Help & Advice)4分钟
Uninformed (Empathy & POV)4分钟
Supportive (Everything and Everybody)7分钟
Underlying Motivations4分钟
Achievement3分钟
Affiliation5分钟
Power5分钟
Questions1分钟
Closed questions2分钟
Open Questions4分钟
Strategic Questions6分钟
Positional vs Principled Bargaining9分钟
7 个阅读材料
Do you want some more?10分钟
Let's go deep10分钟
Jedi Mind Tricks10分钟
Nudging10分钟
What you thinking about?10分钟
Does it work?10分钟
Let's play a game10分钟
1 个练习
Module 3 Quiz5分钟
完成时间为 2 小时
Speaking and Presenting in a virtual context
This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation.
完成时间为 2 小时
7 个视频 （总计 36 分钟）, 4 个阅读材料, 1 个测验
7 个视频
5% Rule4分钟
Area 477分钟
Goal Opportunity Statement4分钟
KNOW-Phrase3分钟
Belly Button Rule7分钟
The Lazy Rule3分钟
Picture Superiority Effect5分钟
4 个阅读材料
Do you remember?10分钟
Science! Area 4710分钟
Do you see it?10分钟
Almost everything10分钟
审阅
4.6
来自COMMUNICATION STRATEGIES FOR A VIRTUAL AGE的热门评论
由 GG 提供Aug 27, 2018
Fast paced dynamic presentation from a professional communicator. Course has many interesting aspects.
由 DK 提供Jan 12, 2020
This course is one of the best e-learning courses I have experienced. Ivan did an outstanding job.
由 SS 提供Nov 4, 2018
The course presented useful tools to use when you are communicating in person and remotely.
由 DF 提供Feb 15, 2020
It was interesting and I learned a bit but feel there was not enough material learned.
关于 多伦多大学
Established in 1827, the University of Toronto is one of the world’s leading universities, renowned for its excellence in teaching, research, innovation and entrepreneurship, as well as its impact on economic prosperity and social well-being around the globe.
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