关于此课程： This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave. You will also get a deeper knowledge about how culture shapes management practices in international organizations. We will introduce you to a number of experts in the field of intercultural management who will discuss the challenges and the benefits of dealing with employees on a global level. Moreover, we will share with you insights from our own research to illustrate recent developments in the field of intercultural management. During the MOOC we will provide you with a variety of concepts and tools that empower you to successfully interact with people from other cultures to achieve your desired personal and business-related goals. Please have a look at the teaser available at : https://www.youtube.com/watch?v=LVze_O6vjKI
制作方： 欧洲高等商学院
教学方： Kerstin Alfes, Professor of Organisation and Human Resource Management
Berlin Campus
教学方： Robert Wilken, Professor of International Marketing
Berlin Campus
教学方： Chiara Succi, Professor of Organizational Behavior
Turin Campus
教学方： Marion Festing, Professor of Human Resource Management and Intercultural Leadership
Berlin Campus
| 级别 | Beginner |
| 语言 | English |
| 如何通过 | 通过所有计分作业以完成课程。 |
| 用户评分 |
授课大纲
第 1 周
Introduction
5 视频, 14 阅读材料
- 视频: Introduction - Opening
- 视频: Globalization and Culture
- 视频: The Concept of Culture
- 视频: Cultural Dimensions
- 视频: Intercultural Management Skills
- Reading: International Dimensions of Organizational Behavior
- Reading: Contemporary Developments in World Culture
- Reading: The Globalization Reader
- Reading: International Human Resource Management
- Reading: The Triangular Trade and the Atlantic Economy of the Eighteenth Century
- Reading: Beyond culture
- Reading: Cultures and Organizations: Software of the Mind
- Reading: Culture, Leadership and Organizations, The GLOBE Study of 62 Societies
- Reading: A quarter century of culture’s consequences: a review of empirical research incorporating Hofstede’s cultural values framework
- Reading: The globalization of markets
- Reading: Ted Talk - The hidden force in global economics: sending money home
- Reading: Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries
- Reading: Cultural intelligence. A theory-based, short form measure
- Reading: Riding the Waves of Culture: Understanding Cultural Diversity in Business
已评分: End of Module 1 Quiz
第 2 周
Intercultural Teams and Leadership
5 视频, 14 阅读材料
- 视频: Introduction
- 视频: Intercultural Encounters and Self-Awareness
- 视频: Managing Diversity
- 视频: Managing Intercultural Teams
- 视频: Leadership in an Intercultural Organization
- Reading: The Impact of Leadership and Change Management Strategy on Organizational Culture
- Reading: Autobiography of Intercultural Encounters
- Reading: Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization
- Reading: Developing Global Managers: Integrating Theory, Behavior, Data and Performance
- Reading: Global Leadership Practices: A Cross-Cultural Management Perspective
- Reading: Cross-cultural Management Research: Assumptions, Evidence and Suggested Directions
- Reading: Leadership That Gets Results
- Reading: Beyond Culture
- Reading: Cultures and Organizations: Software of the Mind
- Reading: Psychological Types
- Reading: Type and Culture: Using the MBTI Instrument in International Applications
- Reading: What Leaders Really Do
- Reading: Isabel Briggs Myers and Type Development
- Reading: Why do People follow Leaders? A Study of a U.S. and a Japanese Change Program
已评分: End of Module 2 Quiz
第 3 周
Intercultural HRM
5 视频, 10 阅读材料
- 视频: Introduction
- 视频: Intercultural Mobility
- 视频: Intercultural Recruitment and Selection
- 视频: Cultural Dimensions of Talent Management
- 视频: Intercultural Rewards
- Reading: European Reward Governance Survey
- Reading: Evolving and enduring Challenges in Global Mobility
- Reading: Changing Patterns of Global Staffing in the Multinational Enterprise: Challenges to the Conventional Expatriate Assignment and Emerging Alternatives
- Reading: Ethnic and Gender Subgroup Differences in Assessment Center Ratings: A Meta-analysis
- Reading: International Human Resource Management
- Reading: Strategic Issues and Local Constraints in Transnational Compensation Strategies: An Analysis of Cultural, Institutional and Political Influences
- Reading: Expatriate Careers and the Psychological Contract - an empirical Study on the Impact of International Human Resource Management
- Reading: Comparative total rewards practices and policies
- Reading: Global Talent Management
- Reading: Global talent management: How leading multinational build and sustain their talent pipeline
已评分: End of Module 3 quiz
第 4 周
International Marketing Decisions
5 视频, 5 阅读材料
- 视频: Introduction
- 视频: International Product Decisions
- 视频: International Promotion Decisions
- 视频: International Place Decisions
- 视频: International Pricing Decisions
- Reading: Internationales Marketing
- Reading: International Marketing Strategy: Analysis, Development and Implementation
- Reading: Estrategias de Marketing Internacional
- Reading: Global Marketing Management
- Reading: Marketing international, Marchés, Cultures et Organisations
已评分: End of Module 4 Quiz
第 5 周
Intercultural Business Negotiations
5 视频, 6 阅读材料
- 视频: Introduction
- 视频: Goals and Negotiation Approaches
- 视频: Foreign Language Use: Proficiency and Anxiety
- 视频: Style of Language: High-Context vs. Low-Context
- 视频: The Role of Teams in Intercultural Business Negotiations
- Reading: Cultural accommodation and language priming: Competitive versus Cooperative Behavior in a Prisoner’s Dilemma Game
- Reading: he Multifaceted role of Language in International Business: Unpacking the Forms, Functions and Features of a Critical Challenge to MNC Theory and Performance
- Reading: International Management: Managing Across Borders and Cultures, Text and Cases
- Reading: Negotiation
- Reading: Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations
- Reading: The ambiguous Role of cultural Moderators in Intercultural Business Negotiations
已评分: En of Module 5 quiz
Wrap up
常见问题解答
运作方式
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Help from Your Peers
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Certificates
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
制作方
欧洲高等商学院
The World's First Business School (est. 1819)
ESCP Europe is the world's oldest business school and has educated generations of leaders and entrepreneurs. With its five urban campuses in Berlin, London, Madrid, Paris, Turin and Warsaw, ESCP Europe's true European identity enables the provision of a unique style of cross-cultural business education and a global perspective on international management issues.
ESCP Europe welcomes 4,000 students and 5,000 executives from 90 different nations every year, offering them a wide range of general management and specialised programmes (Master, MSc, MBA, PhD and Executive Education).
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评分和审阅
Отличный курс! Все как надо сделано, для людей, ничего не меняйте))
Interesting course providing valuable insights in intercultural teamwork and negotiations.
Thanks. I'm now able to state that I've acquired a good overview of Intercultural Management. The topics presented were very well exposed.
Interesting, but there are certain cultural stereotypes with regard to India