关于此课程： Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions
教学方： Najla DeBow, Instructor
University of California, Irvine Extension教学方： Amit Kothari, Instructor
University of California, Irvine Extension
| 基本信息 | 课程 3（共 4 门，Conflict Management Specialization ） |
| 承诺学习时间 | 4 weeks of study, 2-3 hours/week |
| 语言 | English |
| 如何通过 | 通过所有计分作业以完成课程。 |
| 用户评分 |
- Reading: Course Overview
- Reading: About our Guest Speakers
- Reading: Pre-Course Survey
- 视频: Dimensions of Intercultural Interactions and Conflict - Lesson 2
- 视频: Case Study - Outsourcing Team Conflict
- 视频: Case Study - Cultural Customs
- 视频: Case Study - Cultural Communication in Leadership
- 视频: Interview with Julie Espy
- 视频: Analyze the Dynamics of Intercultural Interactions - Lesson 2
- 视频: Case Study - Paper Company Concerns
- 视频: Case Study - Executive Advice
- 视频: Case Study - Charity Donation
- 视频: Interview with Konrad Reid
- 视频: Strategies for Success in Intercultural Interactions - Lesson 2
- 视频: Case Study - Team Meeting
- 视频: Case Study - Team Concerns
- 视频: Case Study - Productivity Issues
- 视频: Interview with Patrick Gough
- 视频: Interview with Brent Rasmussen
- Reading: Message from UCI Extension
- Reading: Post-Course Survey
Chaque cours fonctionne comme un manuel interactif en proposant des vidéos préenregistrées, des quiz et des projets.
Connectez-vous à des milliers d'autres étudiants et débattez sur des idées, discutez le contenu du cours et obtenez de l'aide pour en maîtriser les concepts.
Obtenez une reconnaissance officielle pour votre travail et partagez votre réussite avec vos amis, vos collègues et vos employeurs.
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| 访问课程材料 | 可用 |
| 访问评分的材料 | 可用 |
| 收到最终成绩 | 可用 |
| 获得可共享的课程证书 | 可用 |
I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.
Aprendí nuevos conceptos y cómo resolver conflictos en un espacio de trabajo multicultural. Con los videos se ven los casos como ejemplos para practicar qué haría uno en esa situación. ¡Muchas gracias!
EXCELLENT PROGRAM... GP
Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu