Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions
教学大纲 - 您将从这门课程中学到什么
Getting Started
Get started with the course! Begin by reading the Course Overview and completing the Course Survey.
Dimensions of Intercultural Interactions and Conflict
In this module we will begin by examining the importance of understanding cultural differences. We will then define culture and distinguish between inter- and intra- cultural interactions.
Analyze the Dynamics of Intercultural Interactions
In this module we will begin by analyzing the dynamics of intercultural interactions. We will then identify frameworks and barriers present in intercultural interactions.
Strategies for Success in Intercultural Interactions
In this module we will begin by planning strategies for success in intercultural interactions. We will then implement a mindset of success and strategies during the process of interaction.
Course Wrap-up
Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey.
29%
36%
11%
来自跨文化交流与冲突解决的热门评论
Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.
I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.
讲师
Najla DeBow
Instructor
Amit Kothari
Instructor关于 加州大学尔湾分校
关于 冲突管理 专项课程
常见问题
我什么时候能够访问课程视频和作业？
注册以便获得证书后，您将有权访问所有视频、测验和编程作业（如果适用）。只有在您的班次开课之后，才可以提交和审阅同学互评作业。如果您选择在不购买的情况下浏览课程，可能无法访问某些作业。
我订阅此专项课程后会得到什么？
您注册课程后，将有权访问专项课程中的所有课程，并且会在完成课程后获得证书。您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
退款政策是如何规定的？
有助学金吗？
还有其他问题吗？请访问 学生帮助中心。
