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Intercultural Communication and Conflict Resolution, University of California, Irvine

4.2
201 个评分
52 个审阅

课程信息

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions...

热门审阅

创建者 HP

May 22, 2016

Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.

创建者 PP

Feb 12, 2018

I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.

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52 个审阅

创建者 Ki-Un Tan

Dec 04, 2018

It is OK

创建者 Monica ALCID

Oct 14, 2018

Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu

创建者 JACOBO TORRES VIVEROS

Apr 23, 2018

very boring

创建者 Paola PANTULIANO

Feb 12, 2018

I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.

创建者 Maria Laura

Dec 17, 2017

Aprendí nuevos conceptos y cómo resolver conflictos en un espacio de trabajo multicultural. Con los videos se ven los casos como ejemplos para practicar qué haría uno en esa situación. ¡Muchas gracias!

创建者 Guillermo E Pimentel

Nov 08, 2017

EXCELLENT PROGRAM... GP

创建者 Scheherazade Thatcher

Aug 23, 2017

Great content however, I found the slides distracting and hard to follow.

创建者 Fabio D'Agostino

Jul 31, 2017

Interesting concepts

创建者 Maria Purisima Castro Olivares

Jul 31, 2017

Very good course.

创建者 Katarzyna Proctor

Jul 30, 2017

Very useful and practical cases. I enjoyed this one very much.