Conflict Management 专项课程

Turn Conflict into Collaboration。Learn proven approaches to conflict resolution in three courses.

本专项课程介绍

Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.

制作方：

4 courses

按照建议的顺序或选择您自己的顺序。

项目

旨在帮助您实践和应用所学到的技能。

证书

在您的简历和领英中展示您的新技能。

课程

Beginner Specialization.: No prior experience required.

第 1 门课程
Types of Conflict
课程学习时间
4 weeks, 2-3 hours/week
字幕
English
课程概述
Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of con
您可以选择只参加本课程。 了解更多。
第 2 门课程
Conflict Resolution Skills
课程学习时间
3 weeks of study, 3-4 hours/week
字幕
English, Vietnamese, Spanish
课程概述
Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinati
您可以选择只参加本课程。 了解更多。
第 3 门课程
Intercultural Communication and Conflict Resolution
课程学习时间
4 weeks of study, 2-3 hours/week
字幕
English
课程概述
Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, an
您可以选择只参加本课程。 了解更多。
第 4 门课程
Conflict Management Project
计划开课班次：Nov 5
课程学习时间
5 weeks of study, 2-3 hours/week
字幕
English
毕业项目介绍
The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management port
您可以选择只参加本课程。 了解更多。

制作方

UCI is consistently ranked among America’s best universities, and excels in a broad range of fields, garnering national recognition for many schools, departments and programs. UCI is noted for its top-rated research and graduate programs, extensive commitment to undergraduate education, and growing number of professional schools and programs of academic and social significance.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.

Najla DeBow
Instructor
Amit Kothari
Instructor

FAQs

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