课程信息
4.8
10 个评分
2 个审阅
专项课程
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
完成时间(小时)

完成时间大约为21 小时

建议:4 weeks of study, 3-5 hours/week...
可选语言

英语(English)

字幕:英语(English)
专项课程
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
完成时间(小时)

完成时间大约为21 小时

建议:4 weeks of study, 3-5 hours/week...
可选语言

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 1 小时

Specialization Introduction - Communication for Engineers

...
Reading
3 个视频 (总计 8 分钟), 5 个阅读材料
Video3 个视频
Meet the Professor - Dr. Beata Krupa1分钟
Introduction to Specialization4分钟
Reading5 个阅读材料
Course Icon Legend5分钟
Talking with Sam15分钟
Required Materials and Other Info5分钟
Personal Communication Plan - Specialization Level Activity - Introduction5分钟
Pre-Course Survey10分钟
完成时间(小时)
完成时间为 23 分钟

Course Introduction - Interpersonal Communication for Engineering Leaders

...
Reading
1 个视频 (总计 3 分钟), 4 个阅读材料
Video1 个视频
Reading4 个阅读材料
General Course Information5分钟
Discussion Forum Guidelines5分钟
Peer Review Guidelines5分钟
Accessibility and Accommodations Statement5分钟
完成时间(小时)
完成时间为 4 小时

Week 1: What Influences the Way People Communicate?

Today’s global business environment makes good communication more important than ever. Those who lead virtual global teams need to be great communicators. They need to be able to persuade others, build trusting relationships, and motivate productive teamwork. To bring out the best in people and to find the common ground where true communication takes place, you need to understand the things that influence the way people communicate, including culture, gender, and generation. When you understand these influences, you can avoid miscommunication and misunderstandings, and you can help everyone focus on what’s really important—the business....
Reading
6 个视频 (总计 36 分钟), 6 个阅读材料, 2 个测验
Video6 个视频
How Culture Influences Communication Styles, Habits, and Behaviors, Part 16分钟
How Culture Influences Communication Styles, Habits, and Behaviors, Part 27分钟
How Culture Influences Communication Styles, Habits, and Behaviors, Part 35分钟
How Gender Influences Communication Styles, Habits, and Behaviors7分钟
How Generations Influence Communication Styles, Habits, and Behaviors5分钟
Reading6 个阅读材料
Think About It10分钟
Talking with Sam10分钟
Cultural Dimensions in Action10分钟
The Power of Talk: Who Gets Heard and Why30分钟
Talking with Sam10分钟
Personal Communication Plan – (Course 2) Week 1: Diagnose Your Skills15分钟
Quiz2 个练习
Context in Cultural Communication15分钟
Module 1 Quiz30分钟
2
完成时间(小时)
完成时间为 6 小时

Week 2: Communicating With Leadership Presence in the Workplace

As you learn to do the things that leaders do—make decisions, develop a vision, talk to people and inspire them, manage productivity—you need to develop the skills that make you look, act, and speak like a leader. A personal brand will tell others what you value and what you promise; personal presence will help others see you the way you see yourself; and learning how to lead productive meetings will differentiate you as a leader who gets things done....
Reading
10 个视频 (总计 47 分钟), 7 个阅读材料, 3 个测验
Video10 个视频
Objectives1分钟
Building and using your personal brand6分钟
Developing leadership presence, Part 12分钟
Developing leadership presence, Part 24分钟
Developing leadership presence, Part 34分钟
Set a Positive and Productive Tone4分钟
“Yes, and…”2分钟
Make Sure Everyone Gets Heard4分钟
Ask Insightful Questions7分钟
Manage Virtual Meetings8分钟
Reading7 个阅读材料
The Brand Called You20分钟
Your Body Language Shapes Who You Are40分钟
Think About It10分钟
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.30分钟
Talking with Sam10分钟
A Conference Call in Real Life10分钟
Personal Communication Plan – (Course 2) Week 2: Diagnose Your Skills15分钟
Quiz2 个练习
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.10分钟
Module 2 Quiz20分钟
3
完成时间(小时)
完成时间为 7 小时

Week 3: How to Handle Difficult Conversations

Strong interpersonal communication skills are crucial in effective leadership. Tough conversations happen when we disagree about important issues, and knowing how to handle difficult conversations can keep a team or an organization running smoothly. In this module, you’ll learn how to handle disagreements and diverging opinions and how to use conflict to strengthen teams and organizations. ...
Reading
6 个视频 (总计 33 分钟), 6 个阅读材料, 3 个测验
Video6 个视频
What makes difficult conversations difficult?5分钟
Preparing for difficult conversations - start with yourself6分钟
In the Midst of a Difficult Situation8分钟
Practical Tools to Handle Difficult Situations3分钟
Listening6分钟
Reading6 个阅读材料
View: Crucial Confrontations | Cricket Buchler10分钟
Harvard Business Review Articless
Starling Systems Case Study30分钟
Listening Self Evaluation Quiz15分钟
Additional Articles30分钟
Personal Communication Plan – (Course 2) Week 3: Diagnose Your Skills15分钟
Quiz2 个练习
Starling Case Quiz15分钟
Module 3 Quiz16分钟
4
完成时间(小时)
完成时间为 7 小时

Week 4: What to Say, and What Not to Say, in a Crisis Situation

In this module, we will practice communication in the context of crisis situations. You’ll learn how to handle crisis responses, how to save your company’s good name, and who you should pay attention to when communicating about a crisis. Skillful crisis communication makes crisis management effective....
Reading
12 个视频 (总计 45 分钟), 4 个阅读材料, 3 个测验
Video12 个视频
Objectives1分钟
What is Crisis?3分钟
Talking with Jeff - How to Prepare for a Crisis5分钟
Crisis Communication Plan4分钟
Talking with Jeff - Online Media and Crisis Communication7分钟
Talking with Jeff - How to React in a Crisis7分钟
The Key Rule: Communicate Early and Often2分钟
Talking with Jeff - Difference in Crisis Communication2分钟
How to Answer Media Questions3分钟
Talking with Jeff - Key Elements of Crisis Communication2分钟
Congratulations: Course Completed!49s
What Makes a Good Communicator?2分钟
Reading4 个阅读材料
View Good Responses to Crisis10分钟
Instructions for Writing Crisis Related Media Statement10分钟
Personal Communication Plan – (Course 2) Week 4: Diagnose Your Skills10分钟
End-Course Survey10分钟
Quiz1 个练习
Module 4 Quiz20分钟
4.8
2 个审阅Chevron Right

热门审阅

创建者 KANov 26th 2017

It's a carefully crafted course, with excellent case studies and assignments. The course provides key ideas for a strong and effective communication.

讲师

Avatar

Gayle Moran

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership
Avatar

Beata Krupa

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership

关于 Rice University

Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy....

关于 Communication Skills for Engineers 专项课程

Build a toolkit of communication skills that will give you the knowledge and confidence to be an effective engineering leader. Engineers who want to advance in their profession need to be effective communicators. They need to clearly communicate complex ideas and technical project plans. They also need to be strong persuaders. Engineers who are good communicators get recognized by their supervisors and by their clients. In this three-course Specialization, you will practice designing and giving strong, persuasive presentations; you will learn how to communicate across cultures, genders, and generations, how to create your personal brand and leadership presence, how to hold effective meetings with global teams; you will learn how to handle difficult conversations, and how to handle crisis communication; you will also learn writing skills immediately applicable in your daily activities. Courses are taught by faculty from the Rice Center for Engineering Leadership (RCEL). RCEL is focused on developing engineering leaders at the Rice University’s George R. Brown School of Engineering. It is home to one of a very few academically approved Certificates in Engineering Leadership....
Communication Skills for Engineers

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