About this course: This course covers communication skills that engineering leaders use every day to motivate, inspire, and support the people in their organizations. Speaking and writing are basic leadership communication skills. (We covered these topics in the Specialization course 1 and 3.) However, leaders also need to be skillful interpersonal communicators. Modern business requires communication skills that are effective across cultures, generations, and genders. Communication is also a key skill in building your personal brand. Leaders need to look, act, and speak like leaders. Another important leadership skill is the ability to handle difficult, emotional communications with employees, supervisors, and colleagues. Finally, engineers are often at the center of crisis communication. In this course, you will learn 1. How to communicate in a global environment, 2. How to communicate across cultures, generations, and genders 3. How to use communication to build your personal brand, communicate your values, and your leadership promise 4. How to handle high-stakes, emotionally charged, difficult conversations with employees, supervisors and your colleagues 5. How to handle crisis communication

Who is this class for: This course is geared toward practicing engineers who are early in their careers, especially those who are either in or approaching their first leadership role.

Created by: Rice University

Taught by: Gayle Moran, Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership
Taught by: Beata Krupa, Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership

Basic Info	Course 2 of 3 in the Communication Skills for Engineers Specialization.
Commitment	4 weeks of study, 3-5 hours/week
Language	English
How To Pass	Pass all graded assignments to complete the course.
User Ratings	5.0 stars Average User Rating 5.0See what learners said

Syllabus

WEEK 1

Specialization Introduction - Communication for Engineers

3 videos, 5 readings

Course Introduction - Interpersonal Communication for Engineering Leaders

1 video, 4 readings

Week 1: What Influences the Way People Communicate?

Today’s global business environment makes good communication more important than ever. Those who lead virtual global teams need to be great communicators. They need to be able to persuade others, build trusting relationships, and motivate productive teamwork. ...

6 videos, 6 readings

Graded: Context in Cultural Communication

Graded: Module 1 Quiz

WEEK 2

Week 2: Communicating With Leadership Presence in the Workplace

As you learn to do the things that leaders do—make decisions, develop a vision, talk to people and inspire them, manage productivity—you need to develop the skills that make you look, act, and speak like a leader. A personal brand will tell others what you val...

10 videos, 7 readings, 1 practice quiz

Graded: Write Your Own Brand Statement

Graded: Module 2 Quiz

WEEK 3

Week 3: How to Handle Difficult Conversations

Strong interpersonal communication skills are crucial in effective leadership. Tough conversations happen when we disagree about important issues, and knowing how to handle difficult conversations can keep a team or an organization running smoothly. In this ...

6 videos, 5 readings

Graded: Sterling Systems Case Study Part 1

Graded: Sterling Case Part 2

Graded: Module 3 Quiz

WEEK 4

Week 4: What to Say, and What Not to Say, in a Crisis Situation

In this module, we will practice communication in the context of crisis situations. You’ll learn how to handle crisis responses, how to save your company’s good name, and who you should pay attention to when communicating about a crisis. Skillful crisis commu...

12 videos, 4 readings

Graded: Review Crisis Communication Plan P/F Assignment

Graded: Crisis Related Media Statement

Graded: Module 4 Quiz

FAQs

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Coursework

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Rice University

Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy.

Pricing

	Audit	Purchase Course
Access to course materials	Available	Available
Access to graded materials	Not available	Available
Receive a final grade	Not available	Available
Earn a shareable Course Certificate	Not available	Available

Ratings and Reviews

Rated 5 out of 5 of 2 ratings

Engineering is branch were in man power is a primary importance and communication is the source of discussion to take forward the management views , accomplishments and targets. This course teaches us the tools for interpersonal communication. Leadership is the driving force in engineering branch.

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