We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. But have you ever wondered how efficiently you negotiate, and whether you could be better at it? This is a straightforward opportunity to put into practice all the knowledge you have acquired, and to confirm that the negotiation process is dynamic and can always be improved.
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课程信息
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第 2 门课程（共 3 门）
中级
完成时间大约为26 小时
英语（English）
字幕：英语（English）
您将学到的内容有
Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts in a constructive way.
可灵活调整截止日期
根据您的日程表重置截止日期。
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 2 门课程（共 3 门）
中级
完成时间大约为26 小时
英语（English）
字幕：英语（English）
提供方
蒙特雷科技大学
Tecnológico de Monterrey es una de las instituciones educativas privadas sin fines de lucro más grande en Latinoamérica, con más de 98,000 estudiantes en preparatoria, licenciatura, y posgrado.
授课大纲 - 您将从这门课程中学到什么
完成时间为 7 小时
Topic 1. Structure of a Negotiation
Welcome to the first topic of the course: Negotiation Skills and Effective Communication. Check out the introduction and objectives of the course below. Throughout this course, you’ll learn the principles that govern the negotiation process and the specific nomenclature of the negotiation argot, including the BATNA (alternative to a negotiation), the ZOPA (negotiation range) and the anchoring technique which is the detonator of the dynamics known as the negotiation dance.
完成时间为 7 小时
2 个视频 （总计 16 分钟）, 17 个阅读材料, 5 个测验
完成时间为 5 小时
Topic 2. Effective Communication in Negotiation
Welcome to the second topic of our course: Negotiation Skills and Effective Communication
完成时间为 5 小时
2 个视频 （总计 14 分钟）, 9 个阅读材料, 3 个测验
完成时间为 7 小时
Topic 3. Interests and Positions
Welcome to Topic 3. Interests and Positions. In this topic, we are going to extend the concept of negotiating beyond the characteristic positions of a transaction, consisting of physical elements like value that we complain (bargain) about. We are going to venture into the underlying interests that make up the foundation of value creation, in which the parties involved in the negotiation process mutually benefit, and at the same time promote long term relationships. This paradigm is known in specialized literature as negotiation based on interests.
完成时间为 7 小时
2 个视频 （总计 13 分钟）, 9 个阅读材料, 5 个测验
完成时间为 7 小时
Topic 4. Conflict Resolution
Welcome to Topic 4: conflict resolutions. We will analyze the structure of a conflict, using the architecture of the conflict spiral to try to resolve it before it escalates and becomes a confrontation. In order to do so, we enter a counter-intuitive model with a very powerful skill known as changing the frame of reference. This a very effective method to achieve successful negotiations without damaging the relationships of the parties involved.
完成时间为 7 小时
2 个视频 （总计 17 分钟）, 10 个阅读材料, 5 个测验
关于 Leadership and Negotiation Skills 专项课程
This Specialized Program is aimed at leaders who are interested in consolidating their negotiation and communication skills, applying communication techniques that improve relationships and favor cooperation between the parties involved.
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