The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
提供方
伦敦大学
伦敦大学伯贝克学院
伦敦大学
教学大纲 - 您将从这门课程中学到什么
周
1完成时间为 1 小时
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 个视频 （总计 15 分钟）, 2 个阅读材料
2 个阅读材料
Introductory Readings40分钟
Optional Viewing20分钟
周
2完成时间为 2 小时
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 个视频 （总计 36 分钟）, 1 个阅读材料, 6 个测验
5 个视频
The structured interview7分钟
The unstructured interview8分钟
Alternative to Interviews: tests and assessment centres5分钟
Other Varieties: Panels, Boards, telephone and virtual interviews7分钟
1 个阅读材料
Recommended Readings40分钟
6 个练习
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Final Assessment40分钟
周
3完成时间为 5 小时
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 个视频 （总计 48 分钟）, 3 个阅读材料, 6 个测验
6 个视频
Leadership session 27分钟
Components of choice9分钟
Expected utility theory7分钟
How we actually make choices8分钟
How to improve decision making9分钟
3 个阅读材料
A review of Leadership Theory and Competency Frameworks30分钟
How can decision making be improved?20分钟
Further readings2小时
6 个练习
Session Quiz4分钟
Session quiz4分钟
Session quiz4分钟
Session quiz4分钟
Session quiz4分钟
Assessment for Leadership & Decision Making40分钟
周
4完成时间为 6 小时
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 个视频 （总计 37 分钟）, 8 个阅读材料, 7 个测验
5 个视频
The Performance Management cycle8分钟
Performance Appraisal7分钟
Ways to evaluate individual performance8分钟
Designing a Performance Management system4分钟
8 个阅读材料
Appraisal of performance and potential30分钟
Performance management and appraisal30分钟
PowerPoint Slides10分钟
SMART Goals- practice sheet10分钟
PowerPoint slides20分钟
PowerPoint Slides20分钟
PowerPoint Slides20分钟
PowerPoint Slides10分钟
6 个练习
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Performance Management40分钟
周
5完成时间为 2 小时
Pay as a motivator
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
6 个视频 （总计 27 分钟）, 2 个阅读材料, 7 个测验
6 个视频
Just how important is pay as a motivator5分钟
Paying for Performance4分钟
Pay to Attract and Pay to Retain4分钟
The Impact of Individual and Situational Characteristics on the Impact of Pay as a Motivator4分钟
Can Pay Demotivate Employees?4分钟
2 个阅读材料
Chapter on Pay30分钟
Powerpoint Slides for Lectures20分钟
7 个练习
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Assessment for Pay as a motivator40分钟
周
6完成时间为 3 小时
Managing conflict at work
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
4 个视频 （总计 33 分钟）, 3 个阅读材料, 5 个测验
4 个视频
Introduction to managing conflicts at work5分钟
Organisational culture and knowledge6分钟
Team level and the Individual level9分钟
3 个阅读材料
Readings1小时
PowerPoint slides20分钟
Further Reading10分钟
5 个练习
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Assessment for managing conflict at work40分钟
4.6
144 个审阅31%
完成这些课程后已开始新的职业生涯
32%
通过此课程获得实实在在的工作福利
12%
加薪或升职
来自The Manager's Toolkit: A Practical Guide to Managing People at Work的热门评论
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.
讲师
Dr Chris Dewberry
Lecturer and Course Director - University of London International ProgrammesBirkbeck
关于 伦敦大学
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
关于 伦敦大学伯贝克学院
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
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