The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
The Manager's Toolkit: A Practical Guide to Managing People at Work
提供方
University of London
Birkbeck, University of London
University of London
教学大纲 - 您将从这门课程中学到什么
周
1Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 个视频 （总计 15 分钟）, 2 个阅读材料
2 个阅读材料
Introductory Readings40分钟
Optional Viewing20分钟
周
2Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 个视频 （总计 36 分钟）, 1 个阅读材料, 6 个测验
5 个视频
The structured interview7分钟
The unstructured interview8分钟
Alternative to Interviews: tests and assessment centres5分钟
Other Varieties: Panels, Boards, telephone and virtual interviews7分钟
1 个阅读材料
Recommended Readings40分钟
6 个练习
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Final Assessment40分钟
周
3Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 个视频 （总计 48 分钟）, 3 个阅读材料, 6 个测验
6 个视频
Leadership session 27分钟
Components of choice9分钟
Expected utility theory7分钟
How we actually make choices8分钟
How to improve decision making9分钟
3 个阅读材料
A review of Leadership Theory and Competency Frameworks30分钟
How can decision making be improved?20分钟
Further readings
6 个练习
Session Quiz4分钟
Session quiz4分钟
Session quiz4分钟
Session quiz4分钟
Session quiz4分钟
Assessment for Leadership & Decision Making40分钟
周
4Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 个视频 （总计 37 分钟）, 8 个阅读材料, 7 个测验
5 个视频
The Performance Management cycle8分钟
Performance Appraisal7分钟
Ways to evaluate individual performance8分钟
Designing a Performance Management system4分钟
8 个阅读材料
Appraisal of performance and potential30分钟
Performance management and appraisal30分钟
PowerPoint Slides10分钟
SMART Goals- practice sheet10分钟
PowerPoint slides20分钟
PowerPoint Slides20分钟
PowerPoint Slides20分钟
PowerPoint Slides10分钟
6 个练习
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Session Quiz4分钟
Performance Management40分钟
4.6
124 个审阅27%
完成这些课程后已开始新的职业生涯
32%
通过此课程获得实实在在的工作福利
16%
加薪或升职
热门审阅
创建者 PA•Jun 22nd 2017
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
创建者 DC•May 6th 2017
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
讲师
Dr Chris Dewberry
Lecturer and Course Director - University of London International ProgrammesBirkbeck
关于 University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
关于 Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
常见问题
我什么时候能够访问课程视频和作业？
注册以便获得证书后，您将有权访问所有视频、测验和编程作业（如果适用）。只有在您的班次开课之后，才可以提交和审阅同学互评作业。如果您选择在不购买的情况下浏览课程，可能无法访问某些作业。
我购买证书后会得到什么？
您购买证书后，将有权访问所有课程材料，包括评分作业。完成课程后，您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
退款政策是如何规定的？
有助学金吗？
还有其他问题吗？请访问 学生帮助中心。
