The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
提供方
伦敦大学
伦敦大学伯贝克学院
The Manager's Toolkit: A Practical Guide to Managing People at Work
伦敦大学课程信息
130,477 次近期查看
学生职业成果
29%
完成这些课程后已开始新的职业生涯
33%
通过此课程获得实实在在的工作福利
11%
加薪或升职
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
可灵活调整截止日期
根据您的日程表重置截止日期。
完成时间大约为29 小时
英语（English）
字幕：法语（French）, 巴西葡萄牙语, 俄语（Russian）, 英语（English）, 西班牙语（Spanish）
您将获得的技能
Decision-MakingLeadershipManagementPerformance Management
学生职业成果
29%
完成这些课程后已开始新的职业生涯
33%
通过此课程获得实实在在的工作福利
11%
加薪或升职
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
可灵活调整截止日期
根据您的日程表重置截止日期。
完成时间大约为29 小时
英语（English）
字幕：法语（French）, 巴西葡萄牙语, 俄语（Russian）, 英语（English）, 西班牙语（Spanish）
提供方
伦敦大学
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
伦敦大学伯贝克学院
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
教学大纲 - 您将从这门课程中学到什么
完成时间为 1 小时
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
完成时间为 1 小时
2 个视频 （总计 15 分钟）, 2 个阅读材料
2 个阅读材料
Introductory Readings40分钟
Optional Viewing20分钟
完成时间为 4 小时
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
完成时间为 4 小时
5 个视频 （总计 36 分钟）, 1 个阅读材料, 6 个测验
5 个视频
The structured interview7分钟
The unstructured interview8分钟
Alternative to Interviews: tests and assessment centres5分钟
Other Varieties: Panels, Boards, telephone and virtual interviews7分钟
1 个阅读材料
Recommended Readings40分钟
6 个练习
Session Quiz30分钟
Session Quiz30分钟
Session Quiz30分钟
Session Quiz30分钟
Session Quiz30分钟
Final Assessment30分钟
完成时间为 7 小时
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
完成时间为 7 小时
6 个视频 （总计 48 分钟）, 3 个阅读材料, 6 个测验
6 个视频
Leadership session 27分钟
Components of choice9分钟
Expected utility theory7分钟
How we actually make choices8分钟
How to improve decision making9分钟
3 个阅读材料
A review of Leadership Theory and Competency Frameworks30分钟
How can decision making be improved?20分钟
Further readings2小时
6 个练习
Session Quiz30分钟
Session quiz30分钟
Session quiz30分钟
Session quiz30分钟
Session quiz30分钟
Assessment for Leadership & Decision Making30分钟
完成时间为 7 小时
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
完成时间为 7 小时
5 个视频 （总计 37 分钟）, 8 个阅读材料, 7 个测验
5 个视频
The Performance Management cycle8分钟
Performance Appraisal7分钟
Ways to evaluate individual performance8分钟
Designing a Performance Management system4分钟
8 个阅读材料
Appraisal of performance and potential30分钟
Performance management and appraisal30分钟
PowerPoint Slides10分钟
SMART Goals- practice sheet10分钟
PowerPoint slides20分钟
PowerPoint Slides20分钟
PowerPoint Slides20分钟
PowerPoint Slides10分钟
6 个练习
Session Quiz30分钟
Session Quiz30分钟
Session Quiz30分钟
Session Quiz30分钟
Session Quiz30分钟
Performance Management30分钟
审阅
来自THE MANAGER'S TOOLKIT: A PRACTICAL GUIDE TO MANAGING PEOPLE AT WORK的热门评论
由 PP 提供Aug 15, 2020
Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!
由 FA 提供Oct 1, 2019
Good content but not always very well conveyed. At times I had the feeling the support material was a little bit "unprofessional" or rushed in its preparation. All in all still a good course anyway.
由 OA 提供Jul 23, 2020
If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.
由 EP 提供Jul 22, 2020
This course has helped me a lot in understanding a lot of things about management. I highly recommend this to people who are managing people and to those who are interested in working with teams.
常见问题
我什么时候能够访问课程视频和作业？
讲座和作业的访问权限取决于您的注册类型。如果您以旁听模式参加课程，则可以免费查看大多数课程资料。要访问评分作业并获得证书，您需要在旁听期间或之后购买证书体验。如果看不到旁听选项：
- 课程可能不提供旁听选项。您可以尝试免费试用，也可以申请助学金。
- 课程可能会改为提供'完整课程，没有证书'。通过此选项，您可以查看所有课程材料、提交所要求的作业，以及获得最终成绩。这也意味着您将无法购买证书体验。
我购买证书后会得到什么？
您购买证书后，将有权访问所有课程材料，包括评分作业。完成课程后，您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
Is financial aid available?
是的，Coursera 可以向无法承担学费的学生提供助学金。点击左侧‘注册’按钮下的‘助学金’链接即可申请助学金。您可以根据屏幕提示完成申请，申请获批后会收到通知。了解详情。
完成课程后，我会获得大学学分吗？
此课程不提供大学学分，但部分大学可能会选择接受课程证书作为学分。查看您的合作院校，了解详情。Coursera 上的在线学位和 Mastertrack™ 证书提供获得大学学分的机会。
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