4.4.2: 2MC: You Messed Up

来自 伊利诺伊大学香槟分校 的课程
Shaping Your Professional Brand
19 评分
19 评分
课程 2(共 4 门,Specialization Professional IQ: Preventing and Solving Problems at Work
Week 4: When Things Go Wrong
Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.


  • C. K. Gunsalus
    C. K. Gunsalus
    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory