Great course. Really matching the brifge between Brand and Customer experience teamswithin an organization.

A reall insightful course. Topics covered in the course were very different from those taught in class.

I believe the course gets a bit tedious in the initial weeks.

Thank you, the course is very interesting and relevant!

Good teacher and very clear courses! Recommended

i found it very useful. thank u :)

Great course !

Exelente!!

dgf

I enjoyed some parts of the course while others were a bit a repetition of things I have done in the past (and so I have found them quite boring). The guest interviews were great and the readings were interesting. Some of the videos were too short and fragmented making following the discussion a bit difficult. The assignments were a great way to practice the content covered during class.

It was ok because all the videos were recorded.

No live thing at all.

I just want to suggest that please come with live online programs also.

Thanks, Coursera for helping me.

Thanks!

Interesting course, but I would have preferred more and more complicated assignments.

No lo quiero tomar porque es en Inglés, soolo quiero cursos en espanol

Why do I have to wait days for peers to review my assignments. its not fair

The theacher was a little bored. But, the subject is interesting!

It wasn't as intresting as I wished.

Please don't get me wrong, Professor Thompson is an excellent professor and the knowledge in the videos will always help and guide me on customer experience projects and alignment of CX and Brand Management department. The assignment reviews system is highly ambiguous and they don't know what they want. Every time a new query on answers is generated means you can never improve, next time the ones which u initially got right will be marked zero and you will be left for next attempt.

If you're from India, even the Chartered Accountancy course is more liberal and realistic in marking. Now decide.