In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course.
We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers.
We’ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you’ll walk away from this course with some concrete strategies on how to coach other coach-managers.
If you are ready to begin creating a coaching practice within your own organization, please join us in this course!
提供方
教学大纲 - 您将从这门课程中学到什么
周
1完成时间为 4 小时
Course Overview & How to Create a Culture of Coaching and Accountability
In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.
7 个视频 （总计 41 分钟）, 3 个阅读材料, 1 个测验
7 个视频
Module 1 Overview2分钟
Employee Performance Continuum5分钟
Coaching Ascending Employees9分钟
Coaching Consistent Performers6分钟
Coaching Poor Performers7分钟
Establishing a Coaching Culture7分钟
3 个阅读材料
Audio Podcast: How to Coach the Top Performer16分钟
Reading: Know When to Manage and When to Coach15分钟
Reading: How to Help an Underperformer10分钟
1 个练习
Module 1 Quiz15分钟
周
2完成时间为 3 小时
Designing a 1:1 Coaching Practice for Those You Lead
This module is an invitation to think about how you manage your face-to-face or one-on-one time with the employees you manage. We'll discuss the importance of having 1:1 meetings as well as ensuring consistency in your coaching with all of the employees you supervise by creating a coaching agenda. By the end of this module, you should be able to explain the importance of KPIs and goals in coaching practices, create a coaching agenda, and use common and effective coaching tools when having conversations with those you supervise.
8 个视频 （总计 67 分钟）, 4 个阅读材料, 1 个测验
8 个视频
Using KPIs to Diagnose Performance5分钟
Goals and Performance6分钟
Ensuring Consistency in Coaching Practice7分钟
Key Elements of a Coaching Agenda7分钟
Owning the Coaching Process7分钟
Coaching Tools15分钟
Leadership Boundaries14分钟
4 个阅读材料
Audio Podcast: Managers Who Play Favorites17分钟
Audio Podcast: Why One-On-Ones with Employees Are a Manager Must15分钟
Handout: One-on-One Worksheet30分钟
Reading: How to Make Your One-on-Ones with Employees More Productive10分钟
1 个练习
Module 2 Quiz15分钟
周
3完成时间为 1 小时
Applying Coaching Algebra to Typical Performance Scenarios
This module will discuss how to handle performance scenarios that all managers will likely deal with when coaching employees. After completing this module, you will be able to apply Coaching Algebra to diagnose the performance gap, describe some basic techniques when having the conversations, and apply either tactical or developmental accountability coaching for each of the common situations listed below.
7 个视频 （总计 40 分钟）, 1 个阅读材料, 1 个测验
7 个视频
Coaching Someone Who is Consistently Late6分钟
Coaching Someone Who is Easily Distracted6分钟
Coaching Someone Who Misses Deadlines4分钟
Coaching Someone Who is No Longer Successful7分钟
Coaching Someone Who is Frustrated with a Co-Worker6分钟
Coaching Difficult Employees7分钟
1 个阅读材料
Reading: These 4 Questions Will Drastically Improve the Way You Lead15分钟
1 个练习
Lesson 3 Quiz15分钟
完成时间为 3 小时
Coaching the Coach
This module is all about issues related to coaching managers who lead, and therefore coach, other employees. By the end of this module, you will be able to demonstrate how to coach managers effectively in order to drive performance of the employees who report to them, ultimately ensuring a culture of coaching and accountability at all levels of an organization.
4 个视频 （总计 22 分钟）, 1 个阅读材料, 2 个测验
4 个视频
Coaching Strategies for Managers6分钟
Improving Manager Coaching Performance7分钟
Common Issues when Coaching Managers6分钟
1 个阅读材料
Reading: Tips for How to Coach Managers15分钟
1 个练习
Module 4 Quiz15分钟
周
4完成时间为 8 小时
Specialization Milestone 2: Your Coaching Practice and Agenda
In this specialization milestone, you are tasked with developing your coaching practice and agenda. These items are essential before starting to have coaching conversations with those you lead in order to establish a culture of coaching within your team and organization.
4 个视频 （总计 22 分钟）, 1 个测验
4 个视频
Coaching Through Organizational Change8分钟
Tips for Giving Feedback5分钟
Course Summary1分钟
4.7
41 个审阅40%
通过此课程获得实实在在的工作福利
热门审阅
Great Course! Would recommend to all those would like to set up Coaching Culture and learn about coaching tools. The tools discussed are very effective and easy to implement and practice.
Great course that will provide an opportunity to develop yourself if you take the work seriously. A true value of time investment.
讲师
Kris Plachy
CEO and Founder & Instructor, Leadership Coach, LLC & UC Davis Division of Continuing and Professional Education
关于 加州大学戴维斯分校
UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
关于 经理的培训技巧 专项课程
In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and transformed dozens of teams through coaching. She will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools.
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