关于此课程： In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course. We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers. We’ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you’ll walk away from this course with some concrete strategies on how to coach other coach-managers. If you are ready to begin creating a coaching practice within your own organization, please join us in this course!
此课程适用人群： While this course is probably most useful for those learners who are already managing people, it's also a great course for learners who plan or aspire to manage others in the future or who just want to assist in improving overall team dynamics within their respective organizations.
制作方： University of California, Davis
教学方： Kris Plachy, CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education
| 基本信息 | 课程 3（共 4 门，Coaching Skills for Managers Specialization ） |
| 承诺学习时间 | 4 weeks of study, 2-3 hours/week |
| 语言 | 英语（English）, 字幕： 越南语 |
| 如何通过 | 通过所有计分作业以完成课程。 |
| 用户评分 |
授课大纲
第 1 周
Course Overview & How to Create a Culture of Coaching and Accountability
In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.
7 个视频, 3 个阅读材料
- 视频: Module 1 Overview
- 视频: Employee Performance Continuum
- 视频: Coaching Ascending Employees
- 视频: Coaching Consistent Performers
- 视频: Coaching Poor Performers
- 视频: Establishing a Coaching Culture
- Reading: Audio Podcast: How to Coach the Top Performer
- Reading: Reading: Know When to Manage and When to Coach
- Reading: Reading: How to Help an Underperformer
- Discussion Prompt: Suggested Activity: Interview a Coach About Their Coaching Practice
已评分: Module 1 Quiz
第 2 周
Designing a 1:1 Coaching Practice for Those You Lead
This module is an invitation to think about how you manage your face-to-face or one-on-one time with the employees you manage. We'll discuss the importance of having 1:1 meetings as well as ensuring consistency in your coaching with all of the employees you supervise by creating a coaching agenda. By the end of this module, you should be able to explain the importance of KPIs and goals in coaching practices, create a coaching agenda, and use common and effective coaching tools when having conversations with those you supervise.
8 个视频, 4 个阅读材料
- 视频: Using KPIs to Diagnose Performance
- 视频: Goals and Performance
- 视频: Ensuring Consistency in Coaching Practice
- 视频: Key Elements of a Coaching Agenda
- 视频: Owning the Coaching Process
- 视频: Coaching Tools
- 视频: Leadership Boundaries
- Discussion Prompt: Discussion: Share Your Coaching Agenda
- Reading: Audio Podcast: Managers Who Play Favorites
- Reading: Audio Podcast: Why One-On-Ones with Employees Are a Manager Must
- Reading: Handout: One-on-One Worksheet
- Reading: Reading: How to Make Your One-on-Ones with Employees More Productive
已评分: Module 2 Quiz
第 3 周
Applying Coaching Algebra to Typical Performance Scenarios
This module will discuss how to handle performance scenarios that all managers will likely deal with when coaching employees. After completing this module, you will be able to apply Coaching Algebra to diagnose the performance gap, describe some basic techniques when having the conversations, and apply either tactical or developmental accountability coaching for each of the common situations listed below.
7 个视频, 1 个阅读材料
- 视频: Coaching Someone Who is Consistently Late
- 视频: Coaching Someone Who is Easily Distracted
- 视频: Coaching Someone Who Misses Deadlines
- 视频: Coaching Someone Who is No Longer Successful
- 视频: Coaching Someone Who is Frustrated with a Co-Worker
- 视频: Coaching Difficult Employees
- Reading: Reading: These 4 Questions Will Drastically Improve the Way You Lead
- Discussion Prompt: Discussion: What's the Most Difficult Situation to Coach?
已评分: Lesson 3 Quiz
Coaching the Coach
This module is all about issues related to coaching managers who lead, and therefore coach, other employees. By the end of this module, you will be able to demonstrate how to coach managers effectively in order to drive performance of the employees who report to them, ultimately ensuring a culture of coaching and accountability at all levels of an organization.
4 个视频, 1 个阅读材料
- 视频: Coaching Strategies for Managers
- 视频: Improving Manager Coaching Performance
- 视频: Common Issues when Coaching Managers
- Reading: Reading: Tips for How to Coach Managers
- Discussion Prompt: Discussion: What Does Coaching Managers Look Like?
- Peer Review: Coaching Plan
已评分: Module 4 Quiz
第 4 周
Specialization Milestone 2: Your Coaching Practice and Agenda
In this specialization milestone, you are tasked with developing your coaching practice and agenda. These items are essential before starting to have coaching conversations with those you lead in order to establish a culture of coaching within your team and organization.
4 个视频
- 视频: Coaching Through Organizational Change
- 视频: Tips for Giving Feedback
- 视频: Course Summary
已评分: Your Coaching Practice and Agenda
常见问题解答
运作方式
Coursework
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制作方
University of California, Davis
UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
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评分和审阅
It is really helpful.
Excellent course, very well structures. Excellent pedagogy
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Excellent course, I learned a lot! Was all very interesting. Thanks a lot!