课程信息
4.7
18 个评分
4 个审阅
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为18 小时

建议:4 hours/week...
可选语言

英语(English)

字幕:英语(English)
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为18 小时

建议:4 hours/week...
可选语言

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 1 小时

Course Orientation

You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course....
Reading
2 个视频 (总计 5 分钟), 5 个阅读材料, 1 个测验
Video2 个视频
2MC: Reverse Engineering2分钟
Reading5 个阅读材料
Syllabus10分钟
About the Discussion Forums10分钟
Glossary10分钟
Updating Your Profile10分钟
Social Media10分钟
Quiz1 个练习
Orientation Quiz10分钟
完成时间(小时)
完成时间为 5 小时

Week 1: Becoming a Leader

Find out what it can be like to make the transition into a leadership role. Learn how your values and branding are essential in this transition....
Reading
21 个视频 (总计 99 分钟), 2 个阅读材料, 5 个测验
Video21 个视频
1.2.1 2MC: Valet Parking1分钟
1.3.1 What Is Leadership?2分钟
1.3.2 2MC: Safety Violations1分钟
1.3.3 Leaders Come in Different Packages5分钟
1.3.4 Leadership Is More Than a Title5分钟
1.3.5 Leaders Are Learners6分钟
1.3.6 Leaders Keep Improving3分钟
1.4.1 How Do You Become A Leader?1分钟
1.4.2 2MC: Your Nephew’s Company1分钟
1.4.3 Act Ahead of Where You Are6分钟
1.4.4 Planning for Leadership4分钟
1.4.5 Experts Comment: Transitions6分钟
1.4.6 Experts Comment: Your Nephew's Company6分钟
1.5.1 What Leaders Do5分钟
1.5.2 2MC: Your Friend’s Future1分钟
1.5.3 Leaders Pick the Hardest Things6分钟
1.5.4 Share Glory7分钟
1.5.5 Remember How You Say It8分钟
1.5.6 Experts Comment: Your Friend's Future7分钟
1.6.1 Experts Comment: Valet Parking7分钟
Reading2 个阅读材料
Week 1 Overview10分钟
Week 1 Resources and References10分钟
Quiz4 个练习
Lesson 1-3 Practice Quiz10分钟
Lesson 1-4 Practice Quiz2分钟
Lesson 1-5 Practice Quiz6分钟
Week 1 Quiz10分钟
2
完成时间(小时)
完成时间为 5 小时

Week 2: Influence, Persuasion, and Negotiation

Learn how influence and persuasion are key to leadership and some essentials negotiation concepts and skills. Explore more about effective communication....
Reading
22 个视频 (总计 114 分钟), 2 个阅读材料, 5 个测验
Video22 个视频
2.2.1 2MC: Sell Vaporware3分钟
2.3.1 Influence and Negotiation5分钟
2.3.2 2MC: Billing Error1分钟
2.3.3 Speaking Credibly9分钟
2.3.4 Negotiation in More Depth5分钟
2.3.5.1 Interests vs Positions8分钟
2.3.5.2 Experts on Negotiation5分钟
2.3.6 Experts Comment: Billing Error5分钟
2.4.1 Using What You Already Know分钟
2.4.2 2MC: The Tennis Pro and the Airline Pilot1分钟
2.4.3 Stages of Negotiation7分钟
2.4.4 Errors in Negotiators’ Frames7分钟
2.4.5 My Friend's Car7分钟
2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot4分钟
2.5.1 Negotiation Skills at Work分钟
2.5.2 2MC: Gift or Bribe?2分钟
2.5.3 Interests, Rights, and Power7分钟
2.5.4 Applying the IRP Model6分钟
2.5.5 Keep Learning as a Negotiator9分钟
2.5.6 Experts Comment: Gift or Bribe?7分钟
2.6.1 Experts Comment: Sell Vaporware4分钟
Reading2 个阅读材料
Week 2 Overview10分钟
Week 2 Resources and References10分钟
Quiz4 个练习
Lesson 2-3 Practice Quiz8分钟
Lesson 2-4 Practice Quiz6分钟
Lesson 2-5 Practice Quiz4分钟
Week 2 Quiz10分钟
3
完成时间(小时)
完成时间为 5 小时

Week 3: Difficult Conversations as a Leader

Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints....
Reading
22 个视频 (总计 107 分钟), 2 个阅读材料, 5 个测验
Video22 个视频
3.2.1 2MC: Business Introductions2分钟
3.3.1 Leaders: Expect Difficult Conversations1分钟
3.3.2 2MC: Reference Calls1分钟
3.3.3 Learn What Pushes Your Buttons8分钟
3.3.4 Preparing for Difficult Conversations9分钟
3.3.5 Delivering Bad News6分钟
3.3.6 Experts Comment: Reference Calls5分钟
3.4.1 Getting and Giving Feedback1分钟
3.4.2 2MC: Conflict at Work1分钟
3.4.3 Feedback Is a Gift6分钟
3.4.4 Giving Feedback6分钟
3.4.5 Giving Hard Feedback7分钟
3.4.6 Feedback: Going Visual7分钟
3.4.7 Experts Comment: Conflict at Work5分钟
3.5.1 Complaint-Handling Guidelines1分钟
3.5.2 2MC: Side Business1分钟
3.5.3 Preparation Is Key5分钟
3.5.4 Complaint-Handling Guidelines, Part One6分钟
3.5.5 Complaint-Handling Guidelines, Part Two5分钟
3.5.6 Applying the Guidelines: Side Business6分钟
3.6.1 Applying the Guidelines: Business Introductions7分钟
Reading2 个阅读材料
Week 3 Overview10分钟
Week 3 Resources and References10分钟
Quiz4 个练习
Lesson 3-3 Practice Quiz8分钟
Lesson 3-4 Practice Quiz8分钟
Lesson 3-5 Practice Quiz4分钟
Week 3 Quiz10分钟
4
完成时间(小时)
完成时间为 6 小时

Week 4: It’s Your Life - Live it Well

Pull together skills and knowledge from throughout the courses while examining the importance of your alignment and fit in an organization. Reflect on the importance of learning as a leader and plan for what happens next in your professional career....
Reading
26 个视频 (总计 143 分钟), 2 个阅读材料, 5 个测验
Video26 个视频
4.2.1 2MC: Sneak a Peek1分钟
4.3.1 Alignment and Fit3分钟
4.3.2 2MC: Include Late Submissions?分钟
4.3.3 Finding a Fit6分钟
4.3.4 How Do You Discover Organizational Culture?6分钟
4.3.5 Experts Comment: Alignment5分钟
4.3.6 Experts Comment: Include Late Submissions7分钟
4.4.1 Play the Long Game: Integrity Mindset1分钟
4.4.2 2MC: Conference Giveaway1分钟
4.4.3 Add Value with Your Mindset7分钟
4.4.4 Enoughness5分钟
4.4.5 Leaders Set the Tone10分钟
4.4.6 Blowing the Whistle7分钟
4.4.7 Experts Comment: Conference Giveaway8分钟
4.5.1 Your Values and Choices1分钟
4.5.2 2MC: Mind Your Own Business?1分钟
4.5.3.1 Your Values, Revisited, Part One10分钟
4.5.3.2 Your Values, Revisited, Part Two10分钟
4.5.4 Your Brand, Revisited8分钟
4.5.5 Your Professional IQ5分钟
4.5.6 Experts Comment: Mind Your Own Business?6分钟
4.6.1 Tying it All Together: Sneak a Peek5分钟
4.7.1.1 Experts Comment: Reverse Engineering5分钟
4.7.1.2 Experts Comment: The Essence of Professional IQ8分钟
4.7.2 Coming Back to Values; Learning Moving Forward4分钟
Reading2 个阅读材料
Week 4 Overview10分钟
Week 4 Resources and References10分钟
Quiz4 个练习
Lesson 4-3 Practice Quiz6分钟
Lesson 4-4 Practice Quiz4分钟
Lesson 4-5 Practice Quiz8分钟
Week 4 Quiz10分钟

讲师

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C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

关于 University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

关于 Professional IQ: Preventing and Solving Problems at Work 专项课程

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

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