课程信息
4.7
38 个评分
14 个审阅
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为22 小时

建议:4 weeks of study, 2-3 hours/week...
可选语言

英语(English)

字幕:英语(English)
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为22 小时

建议:4 weeks of study, 2-3 hours/week...
可选语言

英语(English)

字幕:英语(English)

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 1 小时

Course Orientation

You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course....
Reading
1 个视频 (总计 2 分钟), 5 个阅读材料, 1 个测验
Reading5 个阅读材料
Syllabus10分钟
About the Discussion Forums10分钟
Glossary10分钟
Updating Your Profile10分钟
Social Media10分钟
Quiz1 个练习
Orientation Quiz10分钟
完成时间(小时)
完成时间为 5 小时

Week 1: Introduction and Who Are You?

Find out how the course will run and how we’ll use 2-Minute Challenges and expert commentary to give you a 3-D understanding of the material in this course. Establish and clarify your values and learn how they underpin your career....
Reading
25 个视频 (总计 101 分钟), 2 个阅读材料, 5 个测验
Video25 个视频
1.02: 2MC: Widowed Aunt2分钟
1.1.1: What Do You Stand For? What Difference Do You Want to Make?3分钟
1.2.1: 2MC - You Pick Two1分钟
1.3.1: What Is a Two-Minute Challenge?2分钟
1.3.2: 2MC – Inappropriate Email1分钟
1.3.3: 2MCs in Real Life7分钟
1.3.4: Iteration Makes Perfect – Using 2MCs to Learn and Practice Skills5分钟
1.3.5: And the Inappropriate Email? Experts Comment7分钟
1.4.1: Articulating Your Values – the Foundation for Your Reputation3分钟
1.4.2: 2MC – Retirement Reception1分钟
1.4.3: Who Are You, How Do You Know, and Why Does It Matter?4分钟
1.4.4: The Beginning – Your Own Values3分钟
1.4.5: How Your Reputation is Built on Values – Experts Comment7分钟
1.5.1: Drafting a Personal Leadership Credo (PLC)2分钟
1.5.2: 2MC – Dream Job, Bad Timing1分钟
1.5.3: Putting What You Stand For on Paper3分钟
1.5.4: Revisiting and Revising Your PLC6分钟
1.5.5 How Your PLC Will Help You - Experts Comment7分钟
1.6.1: Gotta Habit1分钟
1.6.2: 2MC – Grandma's Sweater1分钟
1.6.3: Habits - Act Out Your Values Even If You Are Under Pressure3分钟
1.6.4: Turning What You Want to Do into Habits3分钟
1.6.5: Habits Reflect Values – Experts Comment7分钟
1.7.1: You Pick Two – Experts Comment7分钟
Reading2 个阅读材料
Week 1 Overview10分钟
Week 1 Resources and References10分钟
Quiz4 个练习
Lesson 1-3 Practice Quiz4分钟
Lesson 1-4 Practice Quiz4分钟
Lesson 1-5 Practice Quiz6分钟
Week 1 Graded Quiz10分钟
2
完成时间(小时)
完成时间为 4 小时

Week 2: Opening Up Problems through the Decision-Making Framework (DMF)

Learn a systematic approach to tackling any decision. ...
Reading
23 个视频 (总计 75 分钟), 2 个阅读材料, 7 个测验
Video23 个视频
2.2.1: 2MC: Puzzling Remarks1分钟
2.3.1: A Method - the DMF2分钟
2.3.2: 2MC - Stop Light分钟
2.3.3: DMF - Steps 1 to 33分钟
2.3.4: The First Three Steps: Applied3分钟
2.3.5: Why Do We Stop?1分钟
2.4.1: More on the DMF1分钟
2.4.2: 2MC - Dinner Receipts2分钟
2.4.3: DMF - Steps 4 to 62分钟
2.4.4: Steps 4 to 6 - Applied3分钟
2.4.5: Other Ways to Open Up Problems2分钟
2.5.1: The DMF In Action1分钟
2.5.2: 2MC - Time Reporting2分钟
2.5.3: DMF - Steps 1 to 3 in Action6分钟
2.5.4: DMF - Steps 4 to 6 in Action4分钟
2.5.5: Anticipate Outcomes to Prevent Problems6分钟
2.6.1: Seeing the Invisible Pitfalls1分钟
2.6.2: 2MC - Back Date1分钟
2.6.3: Making the DMF a Habit5分钟
2.6.4: More on Forming Habits7分钟
2.6.5: Better Decisions Prevent and Solve Problems5分钟
2.7.1:Other Frameworks: Experts Comment3分钟
Reading2 个阅读材料
Week 2 Overview10分钟
Week 2 Resources and References10分钟
Quiz6 个练习
Lesson 2-3 Practice Quiz4分钟
Lesson 2-4 Practice Quiz2分钟
Lesson 2-5 Practice Quiz4分钟
Lesson 2-6 Practice Quiz2分钟
Lesson 2-7 Practice Quiz2分钟
Week 2 Graded Quiz10分钟
3
完成时间(小时)
完成时间为 4 小时

Week 3: Career TRAGEDIES: Recognizing and Avoiding Them

Find out about nine common sources of problems at work, and how to identify them and stop them from derailing your day, your job, or your career....
Reading
23 个视频 (总计 69 分钟), 2 个阅读材料, 6 个测验
Video23 个视频
3.2.1: 2MC - Office Supplies1分钟
3.3.1: Identifying Conflicts with Your Instincts1分钟
3.3.2: 2MC - Fare Plus Five2分钟
3.3.3: Temptation, Rationalization, and Ambition3分钟
3.3.4: Overconfidence3分钟
3.3.5: Fare Plus Five - Outcome5分钟
3.4.1: Group, Peer, and Authority Pressure1分钟
3.4.2: 2MC - Pose as a Customer1分钟
3.4.3: How Pressure Arises2分钟
3.4.4: What the Research Says - Asch6分钟
3.4.5: Outcome … Speaking of Tragedies3分钟
3.5.1: Identifying Conflicts with your Feelings1分钟
3.5.2: 2MC - Safe Rides1分钟
3.5.3: Entitlement5分钟
3.5.4: Deception, Incrementalism, and Embarrassment7分钟
3.5.5: Catching EDIE in the Act1分钟
3.6.1: S Is for Stupid Systems1分钟
3.6.2: 2MC - Parking Permit1分钟
3.6.3: What Do You Do When You Find One?2分钟
3.6.4: Choosing Your Battles3分钟
3.6.5: Change Is Possible2分钟
3.7.1: TRAGEDIES: Experts Comment8分钟
Reading2 个阅读材料
Week 3 Overview10分钟
Week 3 Resources and References10分钟
Quiz5 个练习
Lesson 3-3 Practice Quiz6分钟
Lesson 3-4 Practice Quiz6分钟
Lesson 3-5 Practice Quiz6分钟
Lesson 3-6 Practice Quiz4分钟
Week 3 Graded Quiz10分钟
4
完成时间(小时)
完成时间为 5 小时

Week 4: Knowing What To Do Isn't Enough – How Do You Say It?

Develop personal scripts for difficult situations....
Reading
24 个视频 (总计 90 分钟), 2 个阅读材料, 6 个测验
Video24 个视频
4.2.1: 2MC - Cover for Your Friend1分钟
4.3.1: Personal Scripts - Finding the Words2分钟
4.3.2: 2MC - Employee Discount1分钟
4.3.3: Different Scripts for Different Purposes6分钟
4.3.4: Preparing Scripts4分钟
4.3.5: Scripts Show Who You Are6分钟
4.4.1: Framing and Mindset分钟
4.4.2: 2MC - Family Plans1分钟
4.4.3: Framing as the Backdrop for Personal Scripts4分钟
4.4.4: How You Say It Matters3分钟
4.4.5: Family Plans - Outcome1分钟
4.5.1: Constructing Your Personal Scripts1分钟
4.5.2: 2MC - Video Games1分钟
4.5.3: How To Construct an Effective Script5分钟
4.5.4: Test Drive - and Listen Out For Others' Scripts5分钟
4.5.5: Scripts Alone Don't Fix the Problem3分钟
4.6.1: Personal Scripts - Ask the Experts3分钟
4.6.2: 2MC: Personal Services1分钟
4.6.3: Experts' Suggestions on Creating Personal Scripts4分钟
4.6.4: Personal Scripts: Experts' Examples5分钟
4.6.5: Experts on the 2MC5分钟
4.7.1: Outcome - Cover for Your Friend6分钟
Lesson 4.8: Prevent & Solve Problems for Yourself7分钟
Reading2 个阅读材料
Week 4 Overview10分钟
Week 4 Resources and References10分钟
Quiz5 个练习
Lesson 4-3 Practice Quiz10分钟
Lesson 4-4 Practice Quiz4分钟
Lesson 4-5 Practice Quiz10分钟
Lesson 4-6 Practice Quiz6分钟
Week 4 Graded Quiz10分钟
4.7
14 个审阅Chevron Right

热门审阅

创建者 YZFeb 24th 2018

My Alma Mater! Life-saving course for a rookie professional like me. Thoughtfully designed and presented. Thanks!

创建者 SMJul 29th 2016

This was a great course, lots of information on analyzing problems at work and coming up with the best solutio

讲师

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C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

关于 University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

关于 Professional IQ: Preventing and Solving Problems at Work 专项课程

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

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