课程信息
4.6
2,686 个评分
494 个审阅
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为25 小时

建议:8 - 10 hours per week...
可选语言

英语(English)

字幕:英语(English), 阿拉伯语(Arabic)

您将获得的技能

PowershellLinux File SystemsLinuxCommand-Line Interface
100% 在线

100% 在线

立即开始,按照自己的计划学习。
可灵活调整截止日期

可灵活调整截止日期

根据您的日程表重置截止日期。
初级

初级

完成时间(小时)

完成时间大约为25 小时

建议:8 - 10 hours per week...
可选语言

英语(English)

字幕:英语(English), 阿拉伯语(Arabic)

教学大纲 - 您将从这门课程中学到什么

1
完成时间(小时)
完成时间为 6 小时

Navigating the System

Welcome to the Operating Systems course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of Windows and Linux operating systems (OS). We will learn about how directories and files work in Windows and Linux OS. You will also learn practical ways to manipulate files and directories in the Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. By the end of this module, you will interact with files and directories and perform basic text manipulation in Windows and Linux OS....
Reading
32 个视频 (总计 95 分钟), 10 个阅读材料, 5 个测验
Video32 个视频
Lesson Overview & Practice Tips2分钟
List Directories in a GUI5分钟
Windows: List Directories in CLI4分钟
Linux: List Directories6分钟
Windows: Changing Directories in the GUI1分钟
Windows: Changing Directories in the CLI4分钟
Linux: Changing Directories in Bash1分钟
Windows: Make Directories in the GUI & CLI2分钟
Linux: Make Directories in Bash1分钟
Windows: Command History2分钟
Linux: Command History分钟
Windows: Copying Files & Directories4分钟
Linux: Copying Files and Directories1分钟
Windows: Moving and Renaming Files, Directories2分钟
Linux: Moving and Renaming Files, Directories1分钟
Windows: Removing Files & Directories3分钟
Linux: Removing Files & Directories1分钟
Cindy Why OS is Important1分钟
Windows: Display File Contents3分钟
Linux: Display File Contents2分钟
Windows: Modifying Text Files2分钟
Linux: Modifying Text Files1分钟
Windows Powershell3分钟
Windows: Searching within Files6分钟
Windows: Searching within Directories1分钟
Linux: Searching within Files1分钟
Windows: Input, Output, and the Pipeline7分钟
Linux: Input, Output and Pipeline3分钟
Windows and Linux Advanced Navigation1分钟
Ben First Tech Job1分钟
Instructions for Accessing Linux Qwiklabs5分钟
Reading10 个阅读材料
Navigating Coursera10分钟
Program Surveys10分钟
How to Use Discussion Forums10分钟
Get to Know Your Classmates10分钟
Supplemental Reading for Windows CLI & Unix Bash10分钟
Supplemental Reading for 'Size' vs 'Size of Disk' in Windows10分钟
Supplemental Reading for Notepad++10分钟
Supplemental Reading for GNU Documentation10分钟
Supplemental Reading for Windows PowerShell10分钟
Instructions for Accessing Windows Qwiklabs10分钟
Quiz3 个练习
Basic Commands6分钟
File and Text Manipulation8分钟
Accessing Qwiklabs16分钟
2
完成时间(小时)
完成时间为 4 小时

Users and Permissions

In the second week of this course, we'll learn about configuring users and permissions in Windows and Linux OS. As an IT Support Specialist, it's important to know how to grant the appropriate permissions to users and groups for both Windows and Linux OS. By the end of this module, you will know how to add, modify, and remove users for a computer and for specific files and folders by using the Windows GUI, Windows CLI, and Linux shell. ...
Reading
15 个视频 (总计 63 分钟), 3 个阅读材料, 3 个测验
Video15 个视频
Windows: View User and Group Information6分钟
Windows: View User and Group Information using CLI2分钟
Linux: Users, Superuser and Beyond4分钟
Windows: Passwords4分钟
Linux: Passwords1分钟
Windows: Adding and Removing Users5分钟
Linux: Adding and Removing Users分钟
Ben Life as a CIO1分钟
Windows: File Permissions5分钟
Linux: File Permissions2分钟
Windows: Modifying Permissions7分钟
Linux: Modifying Permissions4分钟
Windows: Special Permissions4分钟
Linux: SetUID, SetGID, Sticky Bit5分钟
Reading3 个阅读材料
Supplemental Reading for Windows Passwords10分钟
Supplemental Reading for Windows ACL10分钟
Supplemental Reading for Special Permissions in Windows10分钟
Quiz1 个练习
Permissions10分钟
3
完成时间(小时)
完成时间为 6 小时

Package and Software Management

In the third week of this course, we'll learn about package and software management in Windows and Linux OS. It's important to know how package installs work and how devices and drivers are managed within these operating systems. We will also learn about different packaging and file compression methods. By the end of this module, you will know how to create, update, and remove software by using the Windows GUI, Windows CLI and Linux shell....
Reading
15 个视频 (总计 54 分钟), 13 个阅读材料, 6 个测验
Video15 个视频
Windows: Software Packages6分钟
Linux: Software Packages3分钟
Windows: Archives3分钟
Linux: Archives1分钟
Windows: Package Dependencies7分钟
Linux: Package Dependencies1分钟
Windows: Package Manager4分钟
Linux: Package Manager Apt5分钟
Windows: Underneath the Hood3分钟
Linux: Underneath the Hood1分钟
Windows: Devices and Drivers3分钟
Linux: Devices and Drivers4分钟
Window: Operating System Updates4分钟
Linux: Operating System Updates2分钟
Reading13 个阅读材料
Supplemental Reading for Windows Software Packages10分钟
Supplemental Reading for 7-Zip and PowerShell Zips10分钟
Supplemental Reading for the Linux Tar Command10分钟
Supplemental reading for Windows Package Dependencies10分钟
Supplemental Reading for Linux Package Dependencies10分钟
Supplemental Reading for Windows Package Managers10分钟
Supplemental Reading for Linux PPAs10分钟
Supplemental Reading on GIMP10分钟
Supplemental Reading for Windows Installers and Process Monitors10分钟
Supplemental Reading Windows Devices and Drivers10分钟
Supplemental reading for Linux Devices and Drivers10分钟
Supplemental Reading for Windows Update10分钟
Supplemental Reading for Linux Update10分钟
Quiz4 个练习
Software Distribution18分钟
Package Managers4分钟
What’s happening in the background?2分钟
Device Software Management6分钟
4
完成时间(小时)
完成时间为 5 小时

Filesystems

In the fourth week of this course, we'll learn about how filesystems work for Windows and Linux OS. We'll learn about filesystem types and why they're different for certain OS. We'll learn about disk partitioning and virtual memory and why these are so important for an IT Support Specialist's role. We'll also cover ways mount and unmount filesystems, read disk usage, and repair filesystems. By the end of this module, you will partition and format a disk drive yourself in both Windows and Linux....
Reading
16 个视频 (总计 52 分钟), 9 个阅读材料, 3 个测验
Video16 个视频
Review of Filesystems2分钟
Disk Anatomy3分钟
Windows: Disk Partitioning and Formatting a Filesystem6分钟
Windows: Mounting and Unmounting a Filesystem分钟
Linux: Disk Partitioning and Formatting a Filesystem6分钟
Linux: Mounting and Unmounting a Filesystem3分钟
Windows: Swap3分钟
Linux: Swap2分钟
Windows: Files6分钟
Linux: Files2分钟
Windows: Disk Usage3分钟
Linux: Disk Usage1分钟
Windows: Filesystem Repair4分钟
Linux: Filesystem Repair1分钟
Ben Passion1分钟
Reading9 个阅读材料
Supplemental Reading for FAT32 File System10分钟
Supplemental Reading for Disk Partitioning and Formatting in Windows10分钟
Supplemental reading Mounting and Unmounting a Filesystem in Linux10分钟
Supplemental Reading for Windows Paging10分钟
Supplemental Reading for Linux Swap10分钟
Supplemental Reading on NTFS File System10分钟
Supplemental Reading for Windows Disk Usage10分钟
Supplemental reading for Linux Disk Usage10分钟
Supplemental Reading for Linux Filesystem Repair10分钟
Quiz1 个练习
Filesystem Types24分钟
4.6
494 个审阅Chevron Right
职业方向

18%

完成这些课程后已开始新的职业生涯
工作福利

83%

通过此课程获得实实在在的工作福利

热门审阅

创建者 SIOct 13th 2018

It took some time to due to lap graded assignments.However finally enjoyed the course specially the remote connection section and Linux and windows operating system files and folders troubleshooting.

创建者 TAMar 24th 2018

Excellent advice on carving it in a stone and being too stubborn to quit. So much of what is seen is sugar coated instasnap filtered that hearing Leverage your Strengths and work hard is reassuring.

讲师

关于 Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

关于 Google IT Support Professional Certificate 专项课程

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

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