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学生对 约翰霍普金斯大学 提供的 心理急救 的评价和反馈

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772 条评论


Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition. Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience. Participants will increase their abilities to: - Discuss key concepts related to PFA - Listen reflectively - Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions - Prioritize (triage) psychological/ behavioral crisis reactions - Mitigate acute distress and dysfunction, as appropriate - Recognize when to facilitate access to further mental health support - Practice self-care Developed in collaboration with Johns Hopkins Open Education Lab....



Feb 10, 2017

A very helpful course and full of practical information for persons interfered with disaster relief and crisis intervention as this course has a well- planned syllabus and really informative vignettes


Dec 20, 2019

Great structure and interactive format. Clear expectations and excellent materials. Subject was explained in an effective manner that was easily understood and applied. Very useful for any profession!


1 - 心理急救 的 25 个评论(共 777 个)

创建者 Barbara V R

May 12, 2019

I would recommend this course, very pleasantly presented by Dr. G. Everly, to professionals of different background. It is important to raise awareness of compassionate social support for people in need, which this course certainly does. RAPID model is proved to be efficient and easy to implement. I personally value the Self-care section, as I often find myself overwhelmed with other people's negative experiences and I tend to over empathize with them. Another useful tip, especially for therapists and/or psychologists as myself, is not to diagnose or provide therapeutic intervention. It is good to keep that in mind during PFA, because it can do more damage than good. Regarding Self-care section, it would have been useful to get more information about available resources for the helpers (e.g. supervision, on the spot intervention, support groups etc).

创建者 Katie A M

Jul 20, 2018

The instructor was easy to follow, and very understanding! I have learned a lot with this course! Thank you for offering it, and I hope to see more courses on Psychology from John Hopkins University!

创建者 Rashida B

Apr 29, 2019

I thoroughly enjoyed this class. I will continue to familiarize myself with the RAPID model. We're living in times in which this type of training seems increasingly necessary. It's also an incredible way to give back to mine and neighboring communities where survivors may feel a level of discomfort with "strangers" during such an vulnerable time in their lives.

创建者 Gretchen T

Dec 20, 2019

Great structure and interactive format. Clear expectations and excellent materials. Subject was explained in an effective manner that was easily understood and applied. Very useful for any profession!

创建者 suresh t

Jul 19, 2017

Very well prepared materials and videos.

simulation was really helpful and not too lengthy or detailed

Instructor was very knowledgeable and seems to know to say the right amount of information

创建者 Roberto L S A

Oct 09, 2017

I very much enjoyed taking this course. The information, simulations and assessments all worked perfectly and now I feel better prepared for any sort of adversity and eager to help those in need.

创建者 Gabriela A d A

Apr 04, 2017

Dear Mr. Everly,

The course is very well organized and objective. Maybe it could be offered in more languages – at least with subtitles – so more people would benefit from it.

Although I had not had any previous experience with PFA, I am pretty sure that I had been trying to find this field of knowledge for a long time… I am a psychologist (with a Psychosociological orientation) from Brazil and I have been working with human rights and community development in different settings and projects for the last 15 years also in other countries for short periods.

During the first simulation video, I was really touched, especially because I realized that I had found something that made complete sense to me as a psychologist, especially when our mentor stressed “it’s not therapy”. I am not a clinical psychologist and I did not come across these techniques and studies while I was at the university, and when I pictured myself working with refugees or the people at my city – I realized that we can apply PFA not only to people at catastrophes, but also to people living in very violent areas in some parts of Rio de Janeiro or São Paulo.

Before the course, I was not satisfied with my resources to work in some settings: “Am I going to provide psychological therapy? No, it is not what I do”. But the PFA, yes, that I can picture myself doing it and have been doing something similar all my life. So, all I can say is Thank you, I will dive in.

Best regards,


创建者 Tiernan R

Mar 27, 2020

Dr. Everly's course on Psychological First Aid has been concise, informative, and at necessary times, light hearted. The compassionate understanding that comes with the necessary skills associated to dealing with trauma in life are often challenging to pass along through word or text, but he was able to shed light upon the importance of fine tuning these skills - with the help of the R.A.P.I.D. model. This course actively taught me new skills and tools I was able to put to use each day, and has helped to direct me towards my own personal life goals. I am very grateful. I do hope to find more courses or lectures taught by Dr. Everly. Thank you very much.

创建者 Maya F

Jun 18, 2019

I think this is a very useful topic about which everybody should be more conscious. Taking this course is an excellent way of training people and building the surge capacity that communities need. I truly enjoyed taking the course and from my point of view it's very achievable and not too long or too difficult. More people should become aware that they are able to take this course and learn this useful techniques, not only for natural disasters, but for everyday life.

创建者 Mike R G

Apr 27, 2019

Great course for a future police officer like myself. A lot of training information to learn about people suffering from trauma as well as providing the best care as a first responder is critical . I highly appreciate this class and hope to see more advanced level psychology courses be available on this platform . Also, this is a great resume booster as well as can be mentioned on a cover letter to make you stand out from future applicants .

创建者 Parham G

Feb 10, 2017

A very helpful course and full of practical information for persons interfered with disaster relief and crisis intervention as this course has a well- planned syllabus and really informative vignettes

创建者 Conor M

Jun 11, 2019

Fantastic course! It really provided the foundation to understanding PFA and it's application in helping people who are in disequilibrium following a stressful/traumatic event.

创建者 samantha m

May 09, 2019

Very much enjoyed this class and strongly believe it will help anyone who takes it to aid those not only in disaster situations, but in many areas of life

创建者 AlexTarriba V

Mar 26, 2019

I enjoyed the course! Specially the videos. It made it much easier to understand how a conversation can go and how to handle it.

创建者 Tatiana E S

Apr 20, 2018

This course was very valuable for me.

1 - The course professor has a great personality. He is a great storyteller. He looks kind, warm and understanding. He pointed out the importance of respect and tactfulness and I believe these are both his professional and personal values. He is an inspiration.

2 - This course is well-structured, detailed, easy to understand. It has extremely valuable simulation videos with "flawed" and "correct" examples of emergency responder work. It has a documentary of a real disaster with interviews of real people to analyse. These amazing video materials make the knowledge more profound and practical.

3 - The lectures are great. I listened each lecture for 3-4 times and found new depths each time I was listening.

4 - I may recommend this course to those who experienced disaster, as I believe being well-informed about this topic makes you feel stronger and more resilient. As a crisis survivor myself I enjoyed the course and it brought me a piece of mind and strength.

5 - I am grateful, that this course is an "open" course, by which I mean that you see the result of your test and can work on your mistakes. This is a life-saving course, so it is great that full knowledge is available.

创建者 Marilyn K M

Jun 15, 2017

This course is versatile in application, I can see PFA being used in multiple fields outside of law enforcement, first responder, or even disaster aid groups. I would recommend it as a set of self skills for individuals to be able to use it to help themselves and their local community. The main point is that Psychological First Aid is not therapy and an individual is not attempting to diagnose a person, they're working to help be a touchstone during a point of crisis in life to help focus a person onto a path of recovery and provide information and resources as needed. Even for anyone that is looking to study more Psychological or Mental Health courses, this is a good addition to help add to that knowledge base. The course is nicely spaced out so as not to be overwhelming whether one is taking it by itself or along with other courses at the same time. The break down of examples through the video simulations allows for a better grasp of right and wrong applications for the use of the RAPID model. Plus it provides a progressive flow to digest each section over the course of 5 weeks for the RAPID model in application and practice.

创建者 Flyagina Y

Feb 09, 2020

Очень важно вспоминать вещи, кажущиеся очевидными, ведь именно о них забываем или не учитываем их чаще всего.

Отличная и качественная подача материала! Сам курс ведётся на английском языке, но не смотря на то, что мой язык - Русский, у меня не было никаких проблем с пониманием материала. Всё дублируется (есть как субтитры в видео, так и полный текст лекции под ним. То, что говорит преподаватель, автоматически отображается на тексте.) Есть возможность создавать и сохранять заметки.

Прекрасная возможность попрактиковать английский на слух.

Сам материал - интересный и Полезный. Есть примеры и видео-виньетки, их разбор и показ "как надо". Много внимания уделяется формированию Понимания процесса (Зачем, почему это важно и прочее). Уже успела применить некоторые эти знания в работе - это действительно работает! Практическую пользу от материала уже ощутила.

Понравились и тесты. Несмотря на свою относительную простоту, они могут заставить подумать и задуматься над ответом. Не всё так очевидно. И это очень хорошо.

Благодарю Организаторов из Университета Дж. Хопкинса и Курсеры за такой полезный и важный курс.

创建者 Mary L

Feb 06, 2018

This course is easy to understand and follow. I enjoyed completing it and learning about the practice of Psychological First Aid and also what it is not, it is not therapy. I particularly appreciated the module on self-care as I think it's very important for those in the caring professions to think of themselves so they won't burn out. I liked the preparation questions to ask before deployment. These are very good questions to ask, I work in a developing country and a conflict zone, I arrived on a Sunday and the phone number of my contact was not working, I was also not given a proper security and safety briefing until several days after I arrived. I also liked the advice around 'simply being there... is planting a seed'. Often we feel that what we are accomplishing is not enough and we can feel stressed and disappointed in ourselves and in our roles.

创建者 Laura R D

Oct 08, 2017

It was really really interesting and very well explained. The ideas were clear, and the examples and simulations were very useful. The length of the videos was adequate. The course really helps to understand and learn the basics of Phychological First Aid, as well as the motivation and importance of such a job. Moreover, although it is focused (with the examples) in first aid after big disasters, it is totally useful for minor or personal situations, and how to be able to talk to others and help them with the best words, attitudes and behaviours from our side. It also helps to understand a little bit more human reactions (even ours, that's why there's a Self-Care module too!), and how to deal with them.

I really enjoyed the course and I totally recommended it. Thank you Dr. Everly!

创建者 Leslie

Sep 16, 2017

What a fantastic and informative course. I found the role play most effective, it was very helpful watching George respond to an individual experiencing crisis. The only suggestion I would make is perhaps having a more challenging, less resilient role than Gina. As admirable as her optimism and relative ease at finding a home (with her Aunt), it would be interesting to see the same process played out with someone who might not be as resilient as Gina or have access to family support. Dr. Everly was truly wonderful, although I have not experienced a trauma such as many displaced people have, I knew if I did, I would want someone like George around - what a compassionate and caring person. Thank you so much for this wonderful opportunity to learn from you. Leslie

创建者 Emelie S

May 10, 2018

I thought this was a fantastic course! It was well organized, well presented, and appropriate for the target audience. The simulation videos presenting "how-to's" and "how-not-to's" were a great addition. I believe this course would be valuable for everyone, regardless of field or occupation, if they think they would like to be active in community response and support volunteer efforts during local disasters. It is even helpful on a personal level, as the skills introduced here, such as active listening, are valuable in all personal interactions. I am also glad the course ended on self-care, which is so important, especially in this context. I really enjoyed the course and believe it will be a valuable reserve of information for when I may need it in the future.

创建者 ZhangYing

May 29, 2017

Thanks so much for offering this fabulous course. Maybe I am not gonna be a disaster worker in the future. I find this course quite practical. It helps me understand a lot of things about people in my everyday life. Some of the part can even be used for daily communication. I really love the way Dr Everly deliver the lectures. With simple, yet profound words. Sometimes I am even nearly moved into tears, feeling that someone has understood and spoken out the words that I always longed for. The simulation videos are also really handy in helping us understand the RAPID model.

Thanks again for your great effort here. I will definitely recommend this course to my friends.

创建者 Deleted A

Feb 01, 2016

Excellent Course. I wish there was more evaluations or points taken from the videos. Perhaps requirements to evaluate them, compare them and get observations form fellow students and teachers.

I noticed that George sometimes had no reaction to Gina n some of the videos and perhaps this was necessary in order to make sure he stood on neutral ground. Like to have had George's thought's on this.

Also perhaps one video going through the whole process from beginning to end would have helped show a complete model.

But this course is one of the best I have ever taken and I want to thank John Hopkins University and Coursera for providing it.

Jack Comer

创建者 Katherine S

Mar 12, 2018

This may be the best course I've taken on coursera yet. Dr. Everly is a very engaging lecturer and he explains the details of the model very well; it was very easy to understand. The quizzes where of a very appropriate level of difficulty, and I have learned a lot from the course as a whole. I especially liked that he included a section on self care. That is definitely a big obstacle to face in this line of work. After the first couple of lectures, I started to feel like I would very much like to pursue opportunities to utilize this model and help others, even if I may not see the results while I'm there. Thank you for a wonderful course!

创建者 Korie A B

Jun 05, 2017

I can't say enough good things about Dr. GS Everly Jr's course on Psychological First Aid: RAPID PFA. His teaching style made this course a breeze. I was able to gain a new understanding in how to help victims/survivors in the wake of disaster. His tone throughout the course helped to remind me that we are there to support these survivors and not label them with a mental health diagnosis (which is easy to do when you have a mental health worker background.) I feel confident in my abilities to help survivors in the wake of disaster after taking this course. Thank you Dr. Everly! I truly enjoyed taking this course.