amazing introduction to the world of IT, this won't be enough to start a career with no further education, but I'm glad I took this course as it has given me the confidence to pursue further IT courses

It's really awesome i learned all about how hardware, operating system, networking and software works in the IT Field now i know what the IT Support Specialist job is! That's really incredibly awesome!

from the beginning, I loved troubleshooting small problems in PC and phones which made me curious about this course and I really loved this course and also wanted to pursue the same thing in my future.

Everyone should do this course, regardless of their field of interest. This course covers basic and essential details about IT industry which every individual should know in today's world of computers.

Amazing initiative from Google. Recommended for anyone beginning an IT career or even the more experienced that want a fast update. Thanks Google and Coursera for the democratization of this knowledge.

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

Such an interesting course. The course materials and videos are all easy to understand and explanatory.

I learnt a lot which would add value to my career, and I will make good use of this opportunity.

This is a great course. It is not the most difficult or even demanding one. However it gives you an idea about a lot of things in the IT support field. Was a good experience hope to learn some more.

There's a lot to cover, and this course does a great job breaking it all down into managable chunks. If you're looking to dive into learning more about IT, you could do much worse than starting here.

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.

Thankyou google and coursera

This course will be incredibly helpful as a first step for people, who want to know how the IT industry works and what stands behind the terms we heard a lot, but don't fully understand their meaning.

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his was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

I really enjoyed everything about this course. I thought the exercises/quizzes were fair and the instructor showed me many things that will serve me well going forward. Great course, great instructor!

It was fantastic session. Strongly Re commanded even who knows the basic or advanced of IT system and support. I believe it surely add something to your knowledge. Labs are awesome. Thank you Google.

This is a great course that will give you the beginning of knowledge. It has me excited to learn more about other courses. I would recommend this course to anyone that is curious about the IT field.

While I generally know the ins and outs of computers, this course helped me realize all the technical aspects I need to learn. I really enjoyed the course and look forward to continuing my education.

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

I recommend this course for everyone who is a beginner in computing. it's easy to understand and you will learn a lot of things especially to those who never had the experience to computing. Enjoy!

For someone who had minimal IT knowledge it was a very easy to understand and an informative course. It was presented in digestible sections of content and was great for someone like me who has ADHD.

I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.

Great course for explaining the fundamentals of IT Customer Support. There were some minor bugs with various materials listed in the wrong quiz, etc. But overall, a solid program. Would recommend.

The tech support fundamentals module is very resourceful and crisp. It really helped me understand many concepts and laid a strong fundamental knowledge in me. Thank you for such a wonderful program.

Found out a lot of new concepts on how to attack things I've never been able to understand before. This program was made to help people who don't know much and get a better grasp into going further