中Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution.
冲突管理 专项课程加州大学尔湾分校课程信息
27,510 次近期查看
学生职业成果
31%
完成这些课程后已开始新的职业生涯
23%
通过此课程获得实实在在的工作福利
18%
加薪或升职
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 1 门课程（共 4 门）
可灵活调整截止日期
根据您的日程表重置截止日期。
完成时间大约为5 小时
英语（English）
字幕：阿拉伯语（Arabic）, 法语（French）, （欧洲人讲的）葡萄牙语, 希腊语, 意大利语, 越南语, 德语（German）, 俄语（Russian）, 英语（English）, 西班牙语（Spanish）, 罗马尼亚语
您将获得的技能
AssertivenessActive ListeningCommunicationManagement
学生职业成果
31%
完成这些课程后已开始新的职业生涯
23%
通过此课程获得实实在在的工作福利
18%
加薪或升职
可分享的证书
完成后获得证书
100% 在线
立即开始，按照自己的计划学习。
第 1 门课程（共 4 门）
可灵活调整截止日期
根据您的日程表重置截止日期。
完成时间大约为5 小时
英语（English）
字幕：阿拉伯语（Arabic）, 法语（French）, （欧洲人讲的）葡萄牙语, 希腊语, 意大利语, 越南语, 德语（German）, 俄语（Russian）, 英语（English）, 西班牙语（Spanish）, 罗马尼亚语
提供方
加州大学尔湾分校
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
教学大纲 - 您将从这门课程中学到什么
完成时间为 1 小时
Getting Started
Get started with the course! Begin by reading the Course Overview and completing the Pre-Course Survey.
完成时间为 1 小时
1 个视频 （总计 3 分钟）, 3 个阅读材料
完成时间为 1 小时
Different Types of Conflict
In this module we will describe the different types of conflict, identify the sources of conflict, and explain the levels of conflict.
完成时间为 1 小时
11 个视频 （总计 39 分钟）
完成时间为 2 小时
Positive Aspects of Conflict
In this module we will discover the positive aspects of conflict, identify appropriate ways of managing conflict, and differentiate among the causes of conflict.
完成时间为 2 小时
9 个视频 （总计 57 分钟）
完成时间为 2 小时
Positive Ways of Dealing with Conflict
In this module we will develop positive ways of dealing with conflict, evaluate the cost of conflict, and analyze the impact of conflict to employee engagement and performance.
完成时间为 2 小时
10 个视频 （总计 40 分钟）
审阅
来自冲突类别的热门评论
由 DN 提供Mar 9, 2021
Great course! I learned very insightful approaches to conflict. Also, there are plenty of excellent literature the instructor prescribes as complementary reading that enriches the learning experience.
由 DC 提供Sep 6, 2019
Understanding the types of conflict will allow for clearer directions on resolution to said conflicts. Understanding that conflict can allow growth of a team is helpful in one's everyday business.
由 MK 提供Nov 15, 2020
Good course. I got a better understanding type, cause of conflict etc. I have learnt positive ways of how to deal with conflict and I can apply the methods in my future life.
由 FS 提供Sep 24, 2016
This course was fun and fits into real world experiences. I was able to use common sense along with the course material. Nalja speaks very clear and easy to follow.
关于 冲突管理 专项课程
Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.
常见问题
我什么时候能够访问课程视频和作业？
我订阅此专项课程后会得到什么？
Is financial aid available?
完成课程后，我会获得大学学分吗？
还有其他问题吗？请访问 学生帮助中心。
