What makes for a great user experience? How can you consistently design experiences that work well, are easy to use and people want to use? This course will teach you the core process of experience design and how to effectively evaluate your work with the people for whom you are designing. You'll learn fundamental methods of design research that will enable you to effectively understand people, the sequences of their actions, and the context in which they work. Through the assignments, you’ll learn practical techniques for making sense of what you see and transform your observations into meaningful actionable insights and unique opportunity areas for design. You’ll also explore how to generate ideas in response to the opportunities identified and learn methods for making your ideas tangible. By answering specific questions and refining your concepts, you’ll move closer to making your ideas real. We’ll use cases from a variety of industries including health, education, transportation, finance, and beyond to illustrate how these methods work across different domains.
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Really good course.\n\nHelped me understand the importance of interviews in making a product\n\nHelped me come up with many ideas for a single problem\n\ngave me a 260 degree view of user experience
Very good course, as a standalone course, some sections are slightly too short, but the information is great, very useful, nicely presented and works when put into practice. Thanks!
One of the greatest course on the whole specialisation. Very well written assignments and guidelines. The rest of specialisation should be like that!
Excellent Course! Thank you very much!\n\nIf we can have access to the answers to the quiz after everyone submits the results, that will be great.
The course content was very crisp and easy to understand. The assignments and suggested reading helped me get a better understanding of the topic.
Very clear course with many exercices and a good combo with the other courses of this specialisation with the introduction of a different teacher
My favorite so far. Really focused on the heart of what I came for, UX. Covers personas, journey maps, generating ideas, etc. Great professor.
Each Module of this course is about the actual work that is done in this field. If you enjoy being challenged this is the course for you.
I liked a lot when examples are given but I missed going into some deeper thoughts on what are the ways and tools we can and should use.
My favorite part is the ideation. The techniques to generate and evaluate ideas are very effective. I'm trying to apply them more often.
Amazing experience to learn something in depth about user experience research. Helps me analyze user needs in a better and clear way
I enjoyed the course. It has a nice balance of theory and practice. Thanks to the instructors for putting this course together!
Good and engaging. I enjoyed this course and the felt the assignments afforded me the opportunity to internalize the ideas.
This is by far the best course where you learn how to work with the users and user information. I needed this so bad!
Course was very helpful to gain knowledge also assignments brilliantly verify it.\n\nGood experience and learning.
The best course from this specialization i’ve taken so far, actually teaches you useful techniques you can use
More assignment samples should be given...because it is really easy to sway from the right path for me ...
This session is really helpful. It gives us a set of tools for research and prototyping!\n\nVery nice !
Very useful. I liked the presentation that contains summary of what the teacher said in the video.
Great course. Useful and comprehensive content, could already put to practice. Totally recommend.
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