课程信息
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By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish....
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Beginner Level

初级

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Approx. 12 hours to complete

建议:4 weeks of study, 2-4 hours/week...
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English

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Globe

100% 在线课程

立即开始,按照自己的计划学习。
Calendar

可灵活调整截止日期

根据您的日程表重置截止日期。
Beginner Level

初级

Clock

Approx. 12 hours to complete

建议:4 weeks of study, 2-4 hours/week...
Comment Dots

English

字幕:English...

教学大纲 - 您将从这门课程中学到什么

Week
1
Clock
完成时间为 3 小时

Promoting Diversity in the Workplace

This module is all about the hidden barriers that can prevent you from promoting and leveraging the benefits of diversity on your team. We will learn specific strategies to get buy-in for diversity initiatives. We will learn about the biases that can harm these efforts, and discuss effective means of identifying and reducing these biases. Towards the end of the module, you will hear from two diversity experts. The first is Arjun Shankar, Co-Director of the Center for Curiosity at the University of Pennsylvania. In this role, he has studied cultural barriers to inclusion in organizations and offers insights based on his research. The second expert is Stanford Thompson, Executive Director of the music education non-profit, Play On, Philly! Stanford advises symphony orchestras nationally on how to improve their diversity, and will offer practical advice on making any team more inclusive. By the end of the module, you will be better positioned to develop diversity initiatives that go beyond compliance and make inclusion a core strength of your team. ...
Reading
8 个视频(共 54 分钟), 2 个阅读材料, 2 个测验
Video8 个视频
The Hidden Diversity Problem3分钟
Promoting Diversity3分钟
Managing Rewards Systems4分钟
Managing Personal Bias4分钟
Being A Good Ally4分钟
Interview with Arjun Shankar10分钟
Interview with Stanford Thompson21分钟
Reading2 个阅读材料
How to Manage Cultural Differences in Global Teams (“4 minute read”)10分钟
Fostering Innovation Through a Diverse Workforce10分钟
Quiz1 个练习
Module 1 Quiz10分钟
Week
2
Clock
完成时间为 4 小时

Team Diversity Basics

In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules. ...
Reading
14 个视频(共 59 分钟), 4 个阅读材料, 2 个测验
Video14 个视频
Diversity Matters and So Do Our Biases4分钟
Intro of Torian Richardson3分钟
Diversity and Inclusion Issues on International Teams3分钟
Strategies for Adapting to a New Team Culture2分钟
Cases of Strategic Focus on Diversity and Inclusion3分钟
Addressing a Critical Situation of Bias2分钟
Cultivating the Right Mindset to Manage Diversity and Inclusion Issues2分钟
Interview with Andrés Castro Samayoa4分钟
Interview with Ann Tiao13分钟
Intro of Harvey Floyd II1分钟
Strategies for Reducing Bias5分钟
Questions that Help You Create a Diverse and Inclusive Team4分钟
Frameworks for Managing Difficult Conversations4分钟
Reading4 个阅读材料
Social Identity Theory10分钟
Examples of Microaggressions10分钟
Andrés Castro Samayoa Biography10分钟
Harvey Floyd II Biography10分钟
Quiz1 个练习
Module 2 Quiz10分钟
Week
3
Clock
完成时间为 4 小时

Managing Conflict

In this module, we will move from promoting diversity to looking at the conflicts that can arise in diverse work environments. You will learn about why conflicts occur and how you can develop norms to address them. By the end of the module, you will be able to have better conversations related to diversity issues in the workplace....
Reading
8 个视频(共 55 分钟), 2 个阅读材料, 2 个测验
Video8 个视频
Why Conflicts Occur5分钟
Conflict Types and Origins5分钟
Addressing Representational Gaps5分钟
Conflict Resolution Strategies6分钟
Addressing Oppression-Based Conflict5分钟
Interview with Marybeth Gasman22分钟
M3 Recap1分钟
Reading2 个阅读材料
5 Keys To Dealing with Workplace Conflict by Mike Myatt (3 pages)10分钟
Representational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)10分钟
Quiz1 个练习
Module 3 Quiz16分钟
Week
4
Clock
完成时间为 3 小时

Diversity Case Study

In this module, you will get a practical perspective on managing diversity in teams by looking at real life cases of companies creating a more inclusive workplace. Looking at the experience of Google, Nike and UnitedHealthcare, you will see how major businesses are applying specific strategies and techniques for overcoming barriers to inclusion....
Reading
9 个视频(共 50 分钟), 2 个阅读材料, 2 个测验
Video9 个视频
High Performance on Diverse Teams2分钟
Creating Inclusion Through Participation4分钟
Nike Introduction3分钟
Nike Goals3分钟
Nike Roles2分钟
Nike Norms2分钟
Interview with Jacqui Barton23分钟
M4 Recap1分钟
Reading2 个阅读材料
Nike's recent diversity challenge10分钟
Global Leadership: Working Across Borders10分钟
Quiz1 个练习
Module 4 Quiz14分钟

讲师

Dr. Aviva Legatt

Affiliated Faculty
Organizational Dynamics

Derek Newberry, Ph.D.

Lecturer
Organizational Dynamics

关于 University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

关于 Culture-Driven Team Building 专项课程

Master the strategies and tools that enable you to form, join and lead teams more effectively. In this five-course specialization, you learn how to: · Recognize aspects of team culture · Draw out the collective wisdom of diverse teams · Handle conflict · Establish common ground rules · Maximize team performance · Create a team culture of continuous learning The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development....
Culture-Driven Team Building

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